Britney Bender
Odessa,TX
Summary
Versatile and results-driven professional with extensive experience across various roles, including a notable tenure at Occidental Petroleum. Excelled in vendor coordination and budget administration, enhancing operational efficiencies. Demonstrated exceptional market research capabilities and communications management, significantly contributing to targeted marketing initiatives. Proven expertise in Microsoft Excel and fostering customer relationships, showcasing a blend of hard and soft skills. Detail-focused Facilities Manager with proven history of developing and executing preventive maintenance schedules. Supports engineering planning and design and assists with budget development and forecasting to reduce costs.
Overview
17
17
years of professional experience
Work History
Facilities Coordinator
Occidental Petroleum
10.2022 - Current
- Managed vendor relationships for maintenance and cleaning services, ensuring timely execution and quality
- Coordinated office reconfigurations and space allocation based on organizational needs
- Implemented safety procedures and conducted regular inspections to ensure compliance with regulations
- Developed and managed emergency response plans, coordinating with personnel during incidents
- Tracked facility maintenance expenses and managed budgets for repairs and upgrades
- Communicated facility updates and maintenance schedules to staff, providing regular management reports
Marketing Coordinator/PR Representative
A+ Family Dentistry
11.2020 - 06.2021
- Conducted market research to identify customer needs and improve ROI
- Implemented marketing campaigns and created engaging content for social media channels
- Planned and executed communication strategies, including writing press releases
- Analyzed media coverage to assess the effectiveness of campaigns
- Assisted in maximizing sales revenues through targeted marketing initiatives
Market Research Analyst
Audacity Health
02.2018 - 06.2020
- Analyzed customer data using spreadsheets and statistical techniques to identify significant trends
- Presented complex analysis in Excel and PowerPoint for client engagement
- Developed and conducted surveys to gather insights on market trends and customer preferences
Marketing Specialist
GENOMEDX
05.2016 - 02.2018
- Initiated discussions of add-on benefit opportunities with clients, enhancing client satisfaction
- Collaborated with sales and training teams to strengthen client relationships
- Coordinated direct mail campaigns ensuring accuracy and effective follow-up
Customer Service Representative
ProFlowers
02.2015 - 12.2016
- Managed high-volume inbound calls, addressing customer inquiries and complaints
- Assisted customers with order placements and escalated calls as necessary
- Maintained professionalism while establishing rapport with customers
File Clerk
Veterans Affairs
06.2013 - 12.2013
- Communicated with customers daily, managing records and inquiries
- Organized and maintained files in chronological, alphabetical, or numerical order
Petty Officer 3rd Class
United States Navy
06.2008 - 06.2012
- Analyzed and solved operational problems, executing plans effectively
- Maintained crew morale during extended operations at sea
- Developed skills in personnel management and material management
Education
Bachelor of Science -
01.2015
Skills
- Database oversight
- Building operations
- Vendor coordination
- Budget administration
- Record keeping
- Forecasting
- Proofreading
- Communications management
- Branding
- Market research
- Website management
- Database administration
- Invoice processing
- Software knowledge
- Microsoft Excel proficiency
- Financial record keeping
- Customer service
- Administrative improvement
- Policy and procedure modification
- Budgeting and expense monitoring
- Meeting coordination
- Office management
- Data management
- Expense reports
- Research
- Schedule management
- Presentation design
Timeline
Facilities Coordinator
Occidental Petroleum
10.2022 - Current
Marketing Coordinator/PR Representative
A+ Family Dentistry
11.2020 - 06.2021
Market Research Analyst
Audacity Health
02.2018 - 06.2020
Marketing Specialist
GENOMEDX
05.2016 - 02.2018
Customer Service Representative
ProFlowers
02.2015 - 12.2016
File Clerk
Veterans Affairs
06.2013 - 12.2013
Petty Officer 3rd Class
United States Navy
06.2008 - 06.2012
Bachelor of Science -
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