Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Britney Castro

Lehigh Acres,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

cash handling

Secretary's Assistant

Family Business
06.2023 - Current

Education

GED -

Adult Education
Fort Myers, FL
05.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Call center experience
  • Computer Proficiency
  • Money handling abilities
  • Payment Processing
  • Scheduling
  • Paperwork Processing
  • Appointment Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Family Business
06.2023 - Current

Customer Service Representative

cash handling

Secretary's Assistant

GED -

Adult Education
Britney Castro