Britney Crabtree

• Demonstrated communication skills in addressing customer inquirers, resolving problems, and providing product recommendations
• Collaborated with store management to implement new checkout processes, resulting in reduced wait times and improved customer flow
• Mentored new team members and guided them through their shifts and helped transition into their roles
• I have done opening and closing procedures.
• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Awards

- Fifth in the district for loyalty and conversion.

- Loyalty Royalty for getting hundred credit cards in less than a year.

• Fostered a collaboration team environment and promoted open communication between team members
• Conducted regular training sessions to improve team members' knowledge and expertise in relevant areas.

• Handled opening and closing the store by tasks such as turning off or on alarms, preparing cash registers, handling deposit, and ensuring the store is presentable for the customers
• Showed organizational skills involving in the restock of shelves and conducted regular inventory counts.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.