Britney Densley
Tampa
Summary
Experienced with fraud detection methodologies, including advanced data analysis techniques. Utilizes strategic thinking and analytical skills to identify and mitigate potential risks. Track record of enhancing security measures and collaborating effectively with cross-functional teams to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Senior Fraud Analyst
Wells Fargo
06.2023 - 12.2024
- Performs proactive fraud reviews derived from various alert and non-alert-based sources to minimize fraud impacts
- Responds to fraud incidents as described within the Bank’s Fraud Risk Management Program
- Researches and forms initial determinations for complex situations to mitigate potential losses to the Bank and stakeholders while providing detailed documentation
- Analyzes and investigates unusual activity and transactional patterns through account surveillance, review of client background information, monetary transactions, and branch escalations while responding quickly to high-risk incidents
- Utilizes various systems to accurately document fraud attempts, trends, and loss events
- Advises management on fraud-related incidents and emerging trends and makes recommendations for process improvement
- Regularly exercises discretion and independent judgment in the performance of essential job functions
- Follows Bank policies, procedures and guidelines
- Maintains good punctuality and attendance to work
Financial Crimes Analyst
Georgia Own Credit Union
01.2023 - 03.2023
- Utilize banking systems to investigate and research all transactional information to ensure that Financial Crimes requirements are met
- Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by relative to Financial Crimes function
- Support effective communication with internal and external partners or clients
- Utilize banking systems to investigate and research all transactional information to ensure that Financial Crimes requirements are met
- -3 MONTH ASSIGNMENT
Fraud Investigator
PNC Bank
01.2021 - 01.2023
- Conduct various analytical studies related to overall fraud management and prevention
- Assists Fraud Leadership with providing education to Fraud Prevention Staff on investigative best practices and mitigation tactics
- Identifies, analyzes, and interprets trends and patterns in complex data sets, and monitors and validates data integrity
- Creates and implements ad-hoc strategies, analytics, reporting, development and deployment of procedures associated with fraud mitigation while ensuring high customer service levels and revenue enhancement
- Ability to learn to manipulate credit card authorization data and fraud trends to create, test and impl
Brokerage/Asset Operation Specialist
Advisor Group
06.2018 - 01.2021
- Executed daily reconciliation of securities and cash positions to ensure accuracy in trading and settlement activities
- Supported brokerage operations by processing trade confirmations, settlements, and client account onboarding documentation
- Resolved trade discrepancies and collaborated with internal stakeholders to mitigate operational risks
- Conducted audits of client portfolios to validate accurate record-keeping and compliance with regulatory requirements
- Deposit Operations, Treasury Services, Remote Deposit Channels, Wire Transfers, and Mobile Banking within the banking industry
Fraud Support Specialist
Truist Bank
09.2015 - 06.2018
- Conduct research to identify possible threats and minimize exposure to financial loss
- Conduct thorough investigations into suspicious activities, transactions and escalating issues as needed
- Analyze and evaluate documentation for potential fraud indicators
- Review contracts and other licensing agreements to ensure conformity with legal and underwriting approval requirements
- Collaborate with cross-functional teams to develop and implement fraud prevention strategies
- Maintain accurate records of fraud cases and resolutions
- Stay updated on industry trends and best practices in fraud detection and prevention
Education
M.B.A. - Finance
Keiser University
07.2023
B.S. - Business Administration CNC Operations Management
DeVry University
07.2018
Skills
- Meticulous
- Operation Management
- Excellent interpersonal and communication skills
- Poised under pressure
- 12 years of legendary customer service
- Fun and energetic
- AML compliance
- Transaction monitoring
- Anti-fraud systems
- Python programming
- SQL proficiency
- Fraud prevention
Timeline
Senior Fraud Analyst
Wells Fargo
06.2023 - 12.2024
Financial Crimes Analyst
Georgia Own Credit Union
01.2023 - 03.2023
Fraud Investigator
PNC Bank
01.2021 - 01.2023
Brokerage/Asset Operation Specialist
Advisor Group
06.2018 - 01.2021
Fraud Support Specialist
Truist Bank
09.2015 - 06.2018
B.S. - Business Administration CNC Operations Management
DeVry University
M.B.A. - Finance
Keiser University
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