Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacques Desravines

Summary

Adept at driving operational excellence, I enhanced team efficiency and productivity at Alirm by applying strong leadership and problem-solving skills. Skilled in staff management and proficient in various computer software, I significantly improved workflow and customer satisfaction. My approach is always geared towards achieving tangible results, leveraging both my technical and interpersonal abilities to meet and exceed employer expectations.

Overview

18
18
years of professional experience

Work History

Supervisor

Alirm
05.2020 - 12.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Provide guidance, support and identify developmental needs to make sure daily operations are ran smoothly

Driver

Eazy Worldwide Inc
03.2016 - 06.2018
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.

Taxi Cab Driver

Jacob Cab Services
01.2009 - 01.2011
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Executed precise navigation using GPS systems to optimize routes and minimize travel time.
  • Maintain daily logs

Warehouse Driver

Mac-Gray Incorporated
11.2006 - 09.2008
  • Preserved product quality with careful attention to temperature-sensitive items requiring specific handling or storage conditions during transportation.
  • Stocked and examined inventory items and reported wear or defects to supervisor.
  • Coordinated effectively with dispatchers to receive updates about delivery schedules, route changes, and customer requests in a timely manner.
  • Fostered strong relationships with clients through courteous and professional interactions during all stages of the delivery process from order confirmation to final product dropoff.
  • Delivered washer/dryer to customers Handled repairs to damaged material

Forklift Operator

Pepsi Cola
01.2006 - 06.2006
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maintained inventory control

Education

High School Diploma -

Clifford J. Scott
East Orange, NJ
1992

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Excellent communication, organizational, leadership and management skills
  • Proficient in various type of computer software:

Timeline

Supervisor

Alirm
05.2020 - 12.2023

Driver

Eazy Worldwide Inc
03.2016 - 06.2018

Taxi Cab Driver

Jacob Cab Services
01.2009 - 01.2011

Warehouse Driver

Mac-Gray Incorporated
11.2006 - 09.2008

Forklift Operator

Pepsi Cola
01.2006 - 06.2006

High School Diploma -

Clifford J. Scott
Jacques Desravines