Representative
Citizens rule clinic
columbia , LA
08.2025 - 12.2025
- Clinic representative.
- Communicated effectively with patients to gather necessary information and documentation.
- Maintained accurate records using clinic management software and databases.
- Responded to patient inquiries with empathy and professionalism.
- Ensured a welcoming environment for clients through attentive customer service practices.
- Answered phone calls and directed them to appropriate personnel.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on the phone and in person.
- Assisted with customer requests and answered questions to improve satisfaction.
- Subway
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified the needs of customers promptly and efficiently.
- De-escalating problems that customers have about their food, or about how someone is treating them.