Britney Gutierrez
La Puente,CA
Summary
Professional event coordinator with deep expertise in orchestrating successful events. Proven ability to manage logistics, vendor relationships, and budgets while maintaining high standards. Strong focus on team collaboration and adaptability, ensuring seamless execution in dynamic environments. Known for effective communication, problem-solving skills, and delivering impactful results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Organizer
Myself
12.2023 - Current
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
Customer Service Representative
Stockton Products
06.2021 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
Accounting Assistant
Safety Auto Parts
10.2018 - 06.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
No Degree - Accounting
Mt. San Antonio College
Walnut, CAHigh School Diploma -
La Puente High School
La Puente, CA05-2018
Skills
- Social media promotion
- Guest management
- Vendor negotiation
- Event marketing
- Sales engagement techniques
- Negotiate sales
- Finance and accounting oversight
Certification
- Certified Telecommunications NECC Level 1 - 2018
- California State Senate Certificate of Recognition - 2018
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Event Organizer
Myself
12.2023 - Current
Customer Service Representative
Stockton Products
06.2021 - 04.2023
Accounting Assistant
Safety Auto Parts
10.2018 - 06.2021
No Degree - Accounting
Mt. San Antonio College
High School Diploma -
La Puente High School
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