Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRITNEY HAIRE

York

Summary

Dynamic Customer Service Representative with a proven track record at Lowes Home Improvement, excelling in resolving inquiries and enhancing customer satisfaction. Skilled in active listening and data entry, I trained new staff and improved team performance, ensuring product availability and a seamless shopping experience. Certified in CPR/AED, I prioritize quality control in all interactions.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Lowes Home Improvment
Meridian, MS
04.2013 - Current
  • Resolved customer inquiries and issues efficiently, ensuring high satisfaction levels.
  • Maintained product knowledge to assist customers with home improvement projects effectively.
  • Processed transactions accurately, enhancing overall customer experience at point of sale.
  • Trained new staff on customer service protocols, improving team performance and cohesion.
  • Coordinated with inventory management to ensure product availability for customer needs and promotions.

Education

No Degree - Dental Hygiene

Meridian Community College
Meridian, MS

Health Care

Zollege Medical Assistant
Tuscaloosa, AL
05-2026

High School Diploma -

Sumter County High School
York,Al
05-2006

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Physical examination
  • Certified in CPR/AED
  • Specimens collection and processing
  • Patient assessments
  • Quality control

Timeline

Customer Service Representative

Lowes Home Improvment
04.2013 - Current

No Degree - Dental Hygiene

Meridian Community College

Health Care

Zollege Medical Assistant

High School Diploma -

Sumter County High School