Britney Jung
Miami,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
8
8
years of professional experience
Work History
Flight Attendant
American Airlines
Miami, FL
06.2016 - Current
- Delivered onboard customer service including food and beverage service.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Adhered to company policies regarding security measures and protocol at all times.
Bartender
The Bar
Coral Gables, FL
10.2019 - 05.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Education
Associate of Arts - Education
Broward College
Fort Lauderdale, FL04-2009
Skills
- Cultural Awareness
- Customer Service
- Bilingual (Spanish)
- Guest Services
Timeline
Bartender
The Bar
10.2019 - 05.2022
Flight Attendant
American Airlines
06.2016 - Current
Associate of Arts - Education
Broward College