Britney Lowry
Senath,MO
Summary
Advanced in database management, notably at Dunklin County E911, I am skilled in computer proficiency and active listening. I excel in adapting to new situations and enhancing client relationships. Demonstrated success in improving data tracking and accuracy, underlining a commitment to efficiency and high-quality service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Reliable employee seeking any work position. Offering excellent communication and good judgment. Friendly and reliable; offering great customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Dispatcher
Dunklin County E911
07.2024 - 09.2024
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Closing Manager
Harps Food Store
07.2022 - 04.2023
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Enhanced communication and partnership between staff and vendors.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cashier
Causbie's Bakery
10.2021 - 03.2022
- Set up new sales displays each week with fresh merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Cashier
PetSmart
06.2021 - 09.2021
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Set up new sales displays each week with fresh merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Senath High School
Senath, MO05.2020
Skills
- Data Entry
- Customer Relations
- Schedule Management
- Updating logs
- Database updates
- Computer Proficiency
- Customer Service
- Active Listening
- Paperwork Processing
- Written Communication
- Typing Speed (Keyboarding Classes)
Timeline
Dispatcher
Dunklin County E911
07.2024 - 09.2024
Closing Manager
Harps Food Store
07.2022 - 04.2023
Cashier
Causbie's Bakery
10.2021 - 03.2022
Cashier
PetSmart
06.2021 - 09.2021
High School Diploma -
Senath High School
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