Summary
Overview
Work History
Education
Skills
Timeline
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Britney Payne

Kansas City,KS

Summary

Proven leader with a track record of fostering teamwork and collaboration at Vera Bradley, adept at problem-solving and maintaining attention to detail. Excelled in empowering teams, enhancing customer experiences, and improving financial accuracy. Skilled in team motivation and conflict resolution, significantly contributing to a positive and productive work environment.

Overview

13
13
years of professional experience

Work History

Team Leader

Vera Bradley
Kansas City, KS
03.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Assistant Manager

Justice Tween Brands
Kansas City, KS
05.2015 - 08.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

    • Sales Associate

    Charming Charlie
    Kansas City, KS
    08.2011 - 12.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

    • Education

    Washington High School
    Kansas City, KS
    05.2007

    Skills

    • Teamwork and Collaboration
    • Problem-Solving
    • Attention to Detail
    • Team motivation

    Timeline

    Team Leader

    Vera Bradley
    03.2022 - Current

    Assistant Manager

    Justice Tween Brands
    05.2015 - 08.2020

    Sales Associate

    Charming Charlie
    08.2011 - 12.2013

    Washington High School

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