Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Britney Rodriguez

Britney Rodriguez

Houston,Texas

Summary

Retail professional with extensive experience in customer service and payment processing. Skilled in resolving customer complaints and training new cashiers. Expertise in POS system operations and enhancing store efficiency through effective multitasking.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Team Leader

Academy Sports Outdoors
Houston, TX
10.2022 - Current
  • Facilitated communication between employees and management by relaying messages accurately.
  • Provided training and guidance to new cashiers on operational processes.
  • Performed weekly inventory audits to ensure accuracy of stock levels.
  • Maintained accurate records of daily transactions, deposits, and account balances.
  • Resolved customer disputes quickly and efficiently while maintaining a professional demeanor.
  • Answered customer questions and provided store information.

Cashier/Sales Associate

Dirt Cheap
Pasadena, Texas
06.2022 - 08.2022
  • Offering guidance to customers with any questions
  • Price checking
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.

Customer Service Representative

Marketing Plus
Houston, Texas
03.2021 - 09.2021
  • Resolved problems for customers
  • Managed money transactions
  • Responding to customer outreach as well as working directly with customers
  • Support Service

Education

Associate of Arts - Education

San Jacinto
Houston, Texas
01-2026

High School Diploma -

RYSS
Houston, Texas
06.2022

Skills

  • Bilingual
  • Time management
  • Problem solving
  • Workload prioritization
  • Customer complaint handling
  • Tactfulness
  • Punctual and reliable
  • Positive attitude
  • Adaptability and dependability
  • Customer service
  • Organized
  • Fast-paced
  • merchandising
  • Microsoft Word
  • Effective communication
  • Multitasking and organization

Certification

OSHA certification

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Cashier Team Leader

Academy Sports Outdoors
10.2022 - Current

Cashier/Sales Associate

Dirt Cheap
06.2022 - 08.2022

Customer Service Representative

Marketing Plus
03.2021 - 09.2021

Associate of Arts - Education

San Jacinto

High School Diploma -

RYSS

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