Britney Santana
Plant City,FL
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Personal Shopper
Sam’s Club
Brandon, Florida
08.2025 - Current
- Pick the right products, meats, vegetables, fruits etc
- Stage/organize the items where they are supposed to go
- Keep area clean
- Carts organized
- Dispensing items to customers
- Loading items in vehicle
- Collaborated with team members to ensure efficient service delivery.
- Satisfied customers with quick, accurate service under tight deadlines.
- Scanned items when pulling from shelves to update system stock information.
Shift Leader
Dunkin' Donuts
Valrico, Florida
04.2021 - Current
- Open the store
- Count money
- Training
- Handle customer concerns and resolve issues quickly to ensure satisfaction
- Maintain cleanliness and organization of work area
- Help manger keep everyone in place
Education
Simmons Career Center
Plant City, FLSkills
- Order fulfillment
- Team collaboration
- Cleanliness standards
- Problem solving
- Organization skills
- Accurate money handling
- Heavy lifting
- Customer service
- Up selling
- Multitasking
Languages
English
Full Professional
Spanish
Professional
Timeline
Personal Shopper
Sam’s Club
08.2025 - Current
Shift Leader
Dunkin' Donuts
04.2021 - Current
Simmons Career Center