Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Britney White

Brooklyn,NY

Summary

To obtain employment in a company that has a challenging, energetic environment where customer service is first priority; also a company where I will be able to utilize my professional experience. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

9
9
years of professional experience

Work History

Medical Receptionist

One Care Love
01.2019 - 06.2020
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed patient referrals to other medical specialists.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Data Analyst

Prime Clerk
06.2018 - 08.2018
  • Required to handle vast amounts of data which enter and exit the office daily
  • Acquiring data from primary or secondary data sources and maintaining databases
  • Filter and clean data by reviewing computer reports and printouts.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Worked with business intelligence software and various reports to glean insights into trends and prospects.

Secreatary Assistant/ Treasuer

Messengers for Christ World Healing Ministries
09.2011 - 09.2015
  • Used computer software 'Quick-Book' to record incoming finances on a weekly basis
  • In charge of media networking and communications with company affiliated offices in California
  • Served as a personal assistant performing duties such as completing a list of tasks for the senior Pastor.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.

Education

Bachelor of Science - Nursing

Chamberlain University
03.2026

Bachelor of Science - Human Biology

SUNY At Albany
Albany, NY
06.2019

Skills

  • MS Office: Word, Excel, and Powerpoint
  • Medical Terminology
  • Good customer service
  • Attentive
  • Problem Solving
  • Organized
  • Referral Verification
  • Medical Transcription
  • Medical Office Administration
  • Payment Collection
  • Appointment Scheduling
  • Patient Scheduling

Volunteer Experience

  • Maker Corps volunteer
  • AIDS walk organizational volunteer
  • Breast cancer walk organizational volunteer

Timeline

Medical Receptionist

One Care Love
01.2019 - 06.2020

Data Analyst

Prime Clerk
06.2018 - 08.2018

Secreatary Assistant/ Treasuer

Messengers for Christ World Healing Ministries
09.2011 - 09.2015

Bachelor of Science - Nursing

Chamberlain University

Bachelor of Science - Human Biology

SUNY At Albany

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Britney White