Britni Scott
Summary
Outgoing sales professional with track record of driving increased revenue and improving buyer experience. Gifted at working with all types of personalities and building loyal customer relationships. Detailed-oriented team player with willingness to take on added responsibilities to meet team goals. Over a decade engaged in the fashion wholesale, retail and hospitality industries.
Overview
8
8
years of professional experience
Work History
Bartender/Supervisor in Training
Revel Scottsdale
08.2023 - 08.2024
- Trained new hires on daily tasks, drink preparation and product promotion
- Organized bar inventory and kept stock within optimal levels to meet expected customer needs
- Performed closing duties, printing reports, setting up for incoming shifts and events
Real Estate Agent
It's a Breeze Real Estate
01.2022 - 08.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases to exceed customer expectations
- Marketed and sold property through open houses and advertised online and in print
- Communicated with clients to understand property needs and preferences
- Learned valuable client-management and sales skills
Server, Bartender
Firerock Country Club
09.2019 - 12.2021
- Created and maintained authentic, meaningful guest relationships, resulting in loyal retention
- Increased ticket averages by training employees on suggestive up-selling techniques
- Conducted inventories of bar and drink supplies to keep stock on hand and avoid costly rush orders
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for guests and staff
Sales Professional
SHADE Industries
02.2017 - 08.2019
- Set and achieved company defined sales goals
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits with residential and commercial properties
- Grew client base by analyzing consumer needs and educating on custom shade structures
- Recorded detailed records and evaluated satisfaction within the customer CRM database
Education
Merchandise Marketing -
Fashion Institute of Design & Merchandising
Los Angeles, CA12.2012
Skills
- Customer Engagement
- Sales and Upselling
- Hospitality service expertise
- Task Delegation
Timeline
Bartender/Supervisor in Training
Revel Scottsdale
08.2023 - 08.2024
Real Estate Agent
It's a Breeze Real Estate
01.2022 - 08.2023
Server, Bartender
Firerock Country Club
09.2019 - 12.2021
Sales Professional
SHADE Industries
02.2017 - 08.2019
Merchandise Marketing -
Fashion Institute of Design & Merchandising
Similar Profiles
Christopher AndersonChristopher Anderson
Line/PrepCook at Revel ScottsdaleLine/PrepCook at Revel Scottsdale
Brie ReganBrie Regan
911 Operator/911 Dispatcher/Police Dispatcher at City of Scottsdale/Scottsdale Police Department911 Operator/911 Dispatcher/Police Dispatcher at City of Scottsdale/Scottsdale Police Department
Andrea LoperAndrea Loper
Senior Living Server at Revel Compass GroupSenior Living Server at Revel Compass Group
Nicholas FaulNicholas Faul
Gaming Attendant/Bartender/Cashier/Supervisor in Training at Club MarconiGaming Attendant/Bartender/Cashier/Supervisor in Training at Club Marconi
Stephanie LinsonStephanie Linson
<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief