Summary
Overview
Work History
Education
Skills
Timeline
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Britny Sosa

Pharr,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Dollar General
Pharr, TX
06.2024 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Maintained inventory by checking merchandise to determine levels.
  • Oversaw aspects of maintenance, inventory, and daily activity management.

Cashier Team Lead

Delia's Tamales
Edinburg, TX
12.2023 - 05.2024
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Greeted customers promptly and responded to questions.

Assistant Teacher

Berta Palacios Head Start
Pharr, TX
03.2023 - 06.2023
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Collaborated with other staff members to ensure student success.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Supported and documented student growth and progress to achieve academic, social and emotional goals.

Education

Associate of Arts - Interdisciplinary Studies

South Texas College
Mcallen, TX
05-2021

High School Diploma -

Hidalgo Early College High School
Hidalgo, TX
05-2018

Skills

  • Team Management
  • Workforce Management Software
  • Verbal Communication
  • Customer Service
  • Office Administration
  • Time Management
  • English and Spanish Fluency

Timeline

Assistant Store Manager

Dollar General
06.2024 - Current

Cashier Team Lead

Delia's Tamales
12.2023 - 05.2024

Assistant Teacher

Berta Palacios Head Start
03.2023 - 06.2023

Associate of Arts - Interdisciplinary Studies

South Texas College

High School Diploma -

Hidalgo Early College High School

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Britny Sosa