Summary
Overview
Work History
Education
Skills
Timeline
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Tianna McKnobb

Charlotte,NC

Summary

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in Desired Position role.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

1
1
year of professional experience

Work History

Bartender

All American Pub
Charlotte, NC
10.2025 - Current
  • Prepared and served beverages in fast-paced environment.
  • Maintained cleanliness and organization of bar area.
  • Assisted customers with drink selections, enhancing overall experience.
  • Operated cash register, processing transactions accurately and efficiently.
  • Collaborated with team to ensure timely service during busy hours.

Server

Capitaine Bar & Grille
Charlotte
07.2025 - 09.2025
  • Supported team members during peak hours, enhancing overall service efficiency.
  • Resolved customer inquiries and concerns, ensuring satisfaction with dining experience.
  • Upsold beverages and specials, contributing to increased sales through effective recommendations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Zodiac Bar & Grille
Charlotte, NC
03.2025 - 06.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

West End Tavern
Charlotte, NC
11.2024 - 03.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Maintained cleanliness and organization of tables and dining area throughout shifts.
  • Adapted quickly to menu changes, effectively communicating updates to guests.
  • Assisted in daily operations by taking orders and delivering food promptly.

Education

High School Diploma -

Montclair High School
Montclair, NJ

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Strong work ethic
  • Cash handling
  • Guest engagement

Timeline

Bartender

All American Pub
10.2025 - Current

Server

Capitaine Bar & Grille
07.2025 - 09.2025

Server

Zodiac Bar & Grille
03.2025 - 06.2025

Server

West End Tavern
11.2024 - 03.2025

High School Diploma -

Montclair High School
Tianna McKnobb