Britt Ching-Melendez
Vancouver
Summary
Compassionate Medical Assistant with comprehensive background in providing high-quality patient care within diverse healthcare settings. Known for strength in effectively communicating with patients and families, ensuring comfort and understanding of treatment plans. Demonstrated skills in coordinating with medical teams to deliver exceptional patient service while maintaining regulatory compliance. Previous work has contributed to improved patient satisfaction and enhanced operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Remote Patient Care Specialist
LifePoint Health
Remote
05.2023 - 05.2026
- Managed pre-visit planning, outreach scheduling, and verification activities for preventive services, addressing care gaps in immunization and medication reconciliation.
- Performs chart reviews to verify that all diagnostic results, specialist reports, medication refills, and other clinical requests/orders are complete and accessible for provider
- Utilizes sound clinical judgment to confirm medical record is completely ready for physician at the time of patient visit
- Displayed strong organizational and communication proficiency throughout patient care coordination efforts.
Medical Assistant
Legacy Health
Portland
12.2020 - 02.2023
- Obtained vital signs and conducted medication reconciliation to prepare patients efficiently for consultations.
- Performed wound care and applied ankle braces or walking boots.
- Applied and removed casts for patients under provider supervision.
- Educated patients on at-home care to promote effective recovery.
- Set up sterile trays for in-office procedures, ensuring optimal readiness and safety for providers and patients.
- Managed patient messages and phone calls to maintain clear communication.
- Ordered medications and supplies to maintain uninterrupted clinic operations and support patient care.
Medical Assistant
Multicare Health System
Tacoma
10.2017 - 06.2020
- Administered injections, medications, and treatments according to physician directives to enhance patient health outcomes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations and procedures.
- Performed nurse visits for scheduled walk-in patients, administering vaccines and contraceptive injections per clinic protocol.
- Communicated patient concerns, condition updates, and refill requests to physicians to ensure timely and effective treatment.
- Collected and processed patient samples for laboratory testing to support accurate diagnosis and care.
Education
Certificate - Medical Assistant
Highline Community College
DesMoines, WA06-2013
Skills
- Medication reconciliation
- Health records management
- Patient education
- Medical procedures knowledge
- Anatomy & Physiology
- Attention to detail
- Team collaboration
- Empathy and understanding
Certification
- American Association of Medical Assistants
Timeline
Remote Patient Care Specialist
LifePoint Health
05.2023 - 05.2026
Medical Assistant
Legacy Health
12.2020 - 02.2023
Medical Assistant
Multicare Health System
10.2017 - 06.2020
Certificate - Medical Assistant
Highline Community College