Professional Summary
Overview
Work History
Education
Skills
Timeline

Brittany Linn

Heidelberg Materials
Ohlman,IL
12
years of professional experience

Dedicated Administrative Professional with a proven track record in maintaining efficient operations and delivering exceptional customer service. Demonstrated ability to adapt quickly to new challenges while managing multiple responsibilities, including plant clerk, management, and HR duties. Committed to going above and beyond, contributing to team success through strong communication skills and a proactive work ethic.

Detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Work History

Plant Clerk II

3 Years
Heidelberg Materials | 08.2023 - Current
  • Managed inventory control processes to ensure accurate stock levels and timely replenishment.
  • Oversaw shipping and receiving operations, optimizing logistical workflows for efficiency.
  • Coordinated with production teams to align material needs with manufacturing schedules.
  • Implemented safety protocols, leading to improved compliance and reduced workplace incidents.
  • Developed tracking systems for materials, increasing accuracy in order fulfillment and reporting.
  • Improved communication within the plant through timely distribution of memos, reports, and schedules to relevant personnel.
  • Maintained a high level of confidentiality while handling sensitive employee information, including payroll documents and personal files.
  • Increased plant efficiency by streamlining administrative processes and implementing organized filing systems.
  • Supported plant management with accurate record keeping, data entry, and document preparation.
  • Collaborated with human resources in maintaining updated employee records, facilitating new hire orientations, and processing benefit enrollments or changes.
  • In addition I also take care of the payroll process, keeping track of vacation times for our union employees. Inputing daily production and fuel consumption. Creating P/R's to get PO's made, processing all invoices as they come through our Basware system and SAP system.

Administrative Professional

1 Year 9 Months
Central Commodity FS | 11.2021 - 08.2023

I currently work at CCFS, I answer incoming calls, I make blend and delivery tickets. I also do the billing for the customers who are assigned to me. I do paid on accounts, and send out receipts to the customers. I keep track of pre pay money that the customers send in for the Spring & Fall years. I keep track of the fuel that is sold to customers at the Pana plant. I keep all of the customers' files in alphabetical order. I make field plans for corn and bean chemicals and also make field plans for just seed as well. I receive in chemicals and fertilizer for the plant. I go over customers accounts with them when they call in to check on their bill on there account. I also do the bank deposit for the plant, I use an Excel spreadsheet to calculate totals needed. I use Word to type pre pay letters to the customers.

  • Reviewed and balanced daily bank deposits and deposit report.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Coordinated mail correspondence for staff and management, organized envelopes and postage, maintained postage meter, and liaised with delivery and courier services.
  • Entered data into system and updated customer contacts with information to keep records current.

Service Clerk

3 Years
Sloan Implement Co. | 08.2018 - 08.2021

I am the Service Clerk at Sloan Implement Co. for the past 3 yrs.

My duties I answer the phone, greet customers & answer questions for customers to my ability. also transfer calls. I run our Operated bank till daily to process transactions every morning. I do Processed employee payroll bi-weekly every other Wednesday. I take care of Managed employee vacation time requests and records, for the employees at the store. I also take care of the Managed lawn and garden department operations. I schedule pick up and deliveries. I also call customers with their bills to schedule payments. Opened and closed work orders using service delivery system, facilitating efficient service management. I send out the Generated and distributed monthly financial statements to clients to customers once a month. I order Procured essential store supplies to maintain inventory for the store that we need. I also run the Service dept when my boss isn't available. I send out emails relaying messages to the employees if a customer wishes to speak to them. Processed John Deere warranties and coordinated the return of requested parts, supporting customer service and inventory management. And try to help at the parts counter if needed. I respond proactively and positively to rapid change.

Processed customer transactions efficiently using point-of-sale systems.

Assisted customers in product selection to enhance overall satisfaction.

Maintained stock levels by organizing inventory and conducting regular audits.

Assembler

1 Year
Caterpillar Inc. | 08.2017 - 08.2018

Employed at Caterpillar, a leading manufacturer. Operated in B building, focusing on assembly tasks. I was an assembler for the OHT line and built the battery boxes. Operated crane to transport boxes and batteries efficiently. Retrieved parts for assembly builds efficiently. I used special tools for my build that was supplied to me. I also jumped from section to section to help out other co-workers with their build.

Assembled components using hand and power tools to meet production standards.

Collaborated with team members to improve assembly line efficiency and workflow.

Inspected finished products for quality assurance and compliance with specifications.

Cashier/Cook

7 Months
Oconee Mini Mart | 07.2015 - 02.2016

I was the cook and cashier at Oconee Mini Mart. Restocked shelves, coolers, and kitchen with prepared food to maintain stock levels and support sales. I made pizzas, breadsticks, sandwiches etc. and delivered it to the back of the store to the pub. Cleaned the kitchen after cooking.

Processed transactions efficiently using point-of-sale systems to ensure accurate customer service.

Managed cash register operations, maintaining balanced drawers and minimizing discrepancies.

Assisted customers with product inquiries, enhancing overall shopping experience through attentive service.

Secretary

1 Year 2 Months
Mizeur Trucking LLC | 09.2014 - 11.2015

I was the secretary at Mizeur Trucking. Separated tickets from truck drivers into piles, counted and resorted them, and processed them in Quickbooks for billing. Assisted with payroll processing to ensure timely and accurate employee compensation. Scanned, copied, and sorted tickets by company for efficient record-keeping. I would also enter the dollar amount in the system with the weight of the truck along with how much each ticket was for.

Managed scheduling and communication between departments to streamline operations.

Coordinated travel arrangements and logistics for executive staff meetings.

Maintained accurate records of company correspondence and documentation.

Education

High School Diploma

American School | Lansing, IL | 07-2008

Skills

Logistics operations
Service operations
Order processing
Cash handling
Client satisfaction
Record keeping
Leadership
Document filing
Invoice management
Purchase orders
Data Entry
Financial reporting
Sanitization
Financial reconciliation
Filing
Mail processing
Task management
Fast Learner
Cash Handling
Cash Register Operation
Service Department Operations
Scheduling appointments
Task Prioritization
Safety compliance and Sanitizing
Continuous improvement
Inventory oversight
Customer satisfaction
Filing organization
Strong communication
Record maintenance
Active listening
Document processing
Problem-solving
Attention to detail
Team collaboration
Client support
Issue resolution
Decisive action
Task management
Fast Learner
Fast Learner
Effective communication
Listening skills
Decision-making
Adaptability
Recordkeeping
Order processing
Verbal communication
Update records
Maintain inventory

Timeline

Plant Clerk II

Heidelberg Materials
08.2023 - CurrentRead More

Administrative Professional

Central Commodity FS
11.2021 - 08.2023Read More

Service Clerk

Sloan Implement Co.
08.2018 - 08.2021Read More

Assembler

Caterpillar Inc.
08.2017 - 08.2018Read More

Cashier/Cook

Oconee Mini Mart
07.2015 - 02.2016Read More

Secretary

Mizeur Trucking LLC
09.2014 - 11.2015Read More

American School

High School Diploma
Read More
Brittany Linn