Britt Steinhoff

Case Manager

Northwestern Medicine

10.1998 - Current

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Developed and implemented comprehensive case management plans to address client needs and goals.
Performed admission reviews based for medical necessity based upon [Type] specification.
Performed prior authorization review of services requiring notification.
Obtained authorizations from multiple insurance carriers for various levels of care.
Conducted thorough evaluations of medical necessity for procedures, leading to optimal resource utilization.
Served as a vital liaison between patients, healthcare providers, and insurance companies, fostering effective communication and coordination among all parties involved in the care process.

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