Hi, I’m
Britt White
Healthcare And Data Specialist
Portland,OR
Summary
Pursuing full-time technical writing internship or role that presents professional challenges and leverages 20-year work history in healthcare and data analysis. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Experienced in leading teams and working independently in remote environments.
Overview
19
years of professional experience
Work History
Data Annotation - Virtual
AI Trainer
02.2024 - Current
Job overview
- Provide structured feedback and annotation to support model training and alignment with ethical AI principles.
- Analyzed large datasets to identify trends and patterns in LLM behaviors.
OHSU
Patient Access Representative
07.2017 - 09.2024
Job overview
- New patient scheduling and referral coordinator for General Endocrinology and Diabetes, Rheumatology, Neurology, Hospital Dental Services, and Infectious Disease.
- Team Lead for 5 years over seven teammates to include daily workflow layout, escalating issues, supervising the most-needed work queues, training, and general point person.
- Ample experience with Epic, PACS/AGFA film library, Excel, and Teams.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Reason left: Brief health sabbatical, all issues resolved.
- Last supervisor: Kurt Granzow. Phone: 503-346-3863
The Oregon Clinic
EMR Document/Imaging Specialist
01.2016 - 07.2017
Job overview
- Streamlined intake and digitization of paper records from 40+ external clinics, indexing them in OnBase for seamless access in Centricity.
- Maintained EMRs and imaging assets, filing reports and processing uploads via Nuance, Synapse, RIS, and CD-ROMs.
- Built cross-platform documentation workflows that boosted traceability—skills directly relevant to technical writing.
KForce Staffing/OHSU
Intake Referral Coordinator
08.2014 - 01.2016
Job overview
- Triaged 300+ emails daily, routing inquiries or converting documents into external referrals for Epic entry.
- Managed referral intake, contacting outside providers to obtain missing records or information.
- Followed detailed Excel-based department matrices to ensure accurate, efficient processing across multiple specialties.
Dr. Maureen Becker
Naturopathic Office Manager
02.2014 - 08.2014
Job overview
- Developed a streamlined office workflow for physicians, integrating insurance billing, patient billing, and medication order processes. Converted the outdated paper record system to electronic.
- Scheduled patients and processed claims paperwork, verifying insurance eligibility and claim status with payers.
Westover Heights Clinic
Medical Receptionist
02.2013 - 09.2013
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Velapoint Personal Insurance
Customer Service Representative
02.2012 - 12.2012
Job overview
- Guided customers through detailed online insurance application process, submitted applications electronically, and answered customers' questions about purchased policies (health, dental, accident, and life).
Transcription NW
Medical Transcriptionist
07.2006 - 02.2012
Job overview
- Expertly transcribed chart notes and workers' compensation reports for a wide variety of physicians in home work setting, with main focus on Independent Medical Examinations.
- Requirement of extensive medical terminology, quick and accurate typing skills, and comfortable working under pressure of time restraints and due dates.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Education
Brigham Young UniversityProvo, UT
Bachelor of Arts from English With Honors Graduate
05-2009
University Overview
- Honoree of Literature
- Dean's List - 2003
- Full Scholarship Recipient
- 3.9 GPA
- Study Abroad: Vienna, Austria, German Literature
Skills
Creating and editing workflow instructions, SOPs, and technical documentation
Awards
OHSU Rose Award, 2016, Exceptional Customer Service for rural Oregon providers
Timeline
AI Trainer
Data Annotation - Virtual
02.2024 - Current
Patient Access Representative
OHSU
07.2017 - 09.2024
EMR Document/Imaging Specialist
The Oregon Clinic
01.2016 - 07.2017
Intake Referral Coordinator
KForce Staffing/OHSU
08.2014 - 01.2016
Naturopathic Office Manager
Dr. Maureen Becker
02.2014 - 08.2014
Medical Receptionist
Westover Heights Clinic
02.2013 - 09.2013
Customer Service Representative
Velapoint Personal Insurance
02.2012 - 12.2012
Medical Transcriptionist
Transcription NW
07.2006 - 02.2012
Brigham Young University
Bachelor of Arts from English With Honors Graduate
1 2009
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