Hi, I’m
Britt White
Healthcare And Data Specialist
Portland,OR
Summary
Pursuing full-time technical writing internship or role that presents professional challenges and leverages 20-year work history in healthcare and data analysis. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Experienced in leading teams and working independently in remote environments.
Overview
19
years of professional experience
Work History
Data Annotation - Virtual
AI Trainer
02.2024 - Current
Job overview
- Provide structured feedback and annotation to support model training and alignment with ethical AI principles.
- Analyzed large datasets to identify trends and patterns in LLM behaviors.
OHSU
Patient Access Representative
07.2017 - 09.2024
Job overview
- New patient scheduling and referral coordinator for General Endocrinology and Diabetes, Rheumatology, Neurology, Hospital Dental Services, and Infectious Disease.
- Team Lead for 5 years over seven teammates to include daily workflow layout, escalating issues, supervising the most-needed work queues, training, and general point person.
- Ample experience with Epic, PACS/AGFA film library, Excel, and Teams.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Reason left: Brief health sabbatical, all issues resolved.
- Last supervisor: Kurt Granzow. Phone: 503-346-3863
The Oregon Clinic
EMR Document/Imaging Specialist
01.2016 - 07.2017
Job overview
- Streamlined intake and digitization of paper records from 40+ external clinics, indexing them in OnBase for seamless access in Centricity.
- Maintained EMRs and imaging assets, filing reports and processing uploads via Nuance, Synapse, RIS, and CD-ROMs.
- Built cross-platform documentation workflows that boosted traceability—skills directly relevant to technical writing.
KForce Staffing/OHSU
Intake Referral Coordinator
08.2014 - 01.2016
Job overview
- Triaged 300+ emails daily, routing inquiries or converting documents into external referrals for Epic entry.
- Managed referral intake, contacting outside providers to obtain missing records or information.
- Followed detailed Excel-based department matrices to ensure accurate, efficient processing across multiple specialties.
Dr. Maureen Becker
Naturopathic Office Manager
02.2014 - 08.2014
Job overview
- Developed a streamlined office workflow for physicians, integrating insurance billing, patient billing, and medication order processes. Converted the outdated paper record system to electronic.
- Scheduled patients and processed claims paperwork, verifying insurance eligibility and claim status with payers.
Westover Heights Clinic
Medical Receptionist
02.2013 - 09.2013
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Velapoint Personal Insurance
Customer Service Representative
02.2012 - 12.2012
Job overview
- Guided customers through detailed online insurance application process, submitted applications electronically, and answered customers' questions about purchased policies (health, dental, accident, and life).
Transcription NW
Medical Transcriptionist
07.2006 - 02.2012
Job overview
- Expertly transcribed chart notes and workers' compensation reports for a wide variety of physicians in home work setting, with main focus on Independent Medical Examinations.
- Requirement of extensive medical terminology, quick and accurate typing skills, and comfortable working under pressure of time restraints and due dates.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Education
Brigham Young UniversityProvo, UT
Bachelor of Arts from English With Honors Graduate
05-2009
University Overview
- Honoree of Literature
- Dean's List - 2003
- Full Scholarship Recipient
- 3.9 GPA
- Study Abroad: Vienna, Austria, German Literature
Skills
Creating and editing workflow instructions, SOPs, and technical documentation
Medical terminology specialist
ICD-10 CPT code fluency
80 WPM typing speed
Epic, AGFA, Centricity, Patient Mate
ExpressScribe and other dictation tools
Model training and data analysis
Team leadership and project management
High fluency with Microsoft Suite
Awards
OHSU Rose Award, 2016, Exceptional Customer Service for rural Oregon providers
Timeline
AI Trainer
Data Annotation - Virtual
02.2024 - Current
Patient Access Representative
OHSU
07.2017 - 09.2024
EMR Document/Imaging Specialist
The Oregon Clinic
01.2016 - 07.2017
Intake Referral Coordinator
KForce Staffing/OHSU
08.2014 - 01.2016
Naturopathic Office Manager
Dr. Maureen Becker
02.2014 - 08.2014
Medical Receptionist
Westover Heights Clinic
02.2013 - 09.2013
Customer Service Representative
Velapoint Personal Insurance
02.2012 - 12.2012
Medical Transcriptionist
Transcription NW
07.2006 - 02.2012
Brigham Young University
Bachelor of Arts from English With Honors Graduate
1 2009