Brittaney Bindscheattel
Macomb Children’s Dentistry
Allenton,MI
9
years of professional experience
Managed office administration, employee support scheduling, insurance coordination, and team management across 9+ years of experience, including new-hire onboarding, paperwork, and employee training.
Work History
Scheduling Coordinator
1 Year 11 Months- Managed high-volume scheduling and coordinated daily staffing and appointment needs.
- Maintained accurate and confidential records.
- Communicated with employees, providers, patients, and families.
- Resolved scheduling conflicts and changing priorities.
- Provided administrative support to ensure efficient daily operations.
Front Office Staff / Insurance Coordinator
4 Years 8 Months- Provide administrative support while managing confidential employee and patient-related information.
- Coordinate insurance benefits, eligibility, claims, payments, and account information.
- Maintain accurate records and documentation.
- Communicate with employees, patients, insurance companies, and management to resolve questions and concerns.
- Manage scheduling, phone calls, documentation, and competing administrative priorities.
- Follow established policies and procedures while ensuring accuracy and confidentiality.
Front of House Manager
2 Years 3 Months- Assisted with hiring, onboarding, and training new employees.
- Completed and maintained new-employee paperwork and documentation.
- Created and managed employee schedules based on staffing needs.
- Provided day-to-day direction, coaching, and support to team members.
- Addressed employee concerns and workplace issues professionally.
- Delegated responsibilities and monitored team performance.
- Maintained a professional, organized, and team-oriented work environment.
Education
No Degree
Skills
Assisted with employee training sessions and learning materials.
Helped coordinate employee schedules and shift coverage.
Maintained employee records and updated personnel files.
Protected confidential information and handled sensitive documents.
Provided administrative support for daily office operations.
Entered data and completed documentation accurately.
Supported employee and customer relations with professional communication.
Assisted with policy and procedure compliance support.
Used Microsoft Word and Excel for documents and tracking.
Military Experience
October 2016 - April 2017
Completed BCT
Some specialized job training
Generally discharged due to pregnancy
Timeline
Scheduling Coordinator
Macomb Children’s Dentistry
10.2022 - 09.2024Read More
Front Office Staff / Insurance Coordinator
Growing Smiles Pediatric Dentistry
01.2018 - 09.2022Read More
Front of House Manager
Bad Brads BBQ
04.2015 - 07.2017Read More
University of Detroit Mercy
No Degree
Read More