Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittaney Brossman

Plainfield,IN

Summary

Cross-trained service employee adept with cash-handling, order fulfillment and processing, ideal item selection, and cash office management. Efficient in high workflow and fast-paced environments. Comfortable with communication and teamwork with coworkers.

Overview

11
11
years of professional experience

Work History

Curbside Shopper

Meijer
Plainfield, IN
05.2020 - Current

• Quickly and efficiently chose the best items to fulfill online orders for customers.

• Carefully inspected items to ensure no items picked were damaged or spoiled.

• Dispensed orders for customers as they checked in and ensured orders were completed on time.

• Managed high workflow and fast-paced work environment efficiently.

Cash Office Associate

Meijer
Plainfield, IN
05.2018 - Current

• Balanced cashflow within self-scan terminals each day.

• Balanced and rebuilt tills used the previous day and get them ready for a new day.

• Logged any discrepancies and investigated the causes.

• Tracked and managed lottery inventory.

Service Coordinator

Meijer
Plainfield, IN
05.2017 - Current

• Managed cashier and service desk placements and scheduled breaks.

• Assisted customers with any complaints, questions, or concerns.

• Maintained a smooth workflow for front service.

Customer Service Desk Associate

Meijer
Plainfield, IN
05.2016 - Current

• Processed returns and correctly sorted returned items.

• Processed lottery sales and redemptions.

• Trained new service desk employees and taught them store return policies.

• Assisted customers with any complaints, questions, or concerns.

• Helped to enlist customers in a rewards program or apply for a credit card.

Cashier

Meijer
Plainfield, IN
05.2015 - Current

• Trained new employees on how to work terminals and on store policy.

• Operated cash registers to quickly process orders using different payments.

• Assisted customers in locating items, correctly processing sales and discounts, and checking out quickly.

• Helped replace defective or spoiled items.

• Oversaw and assisted customers in self-checkout lanes.

Education

Bachelor of Arts - History

IUPUI
Indianapolis, IN
05-2017

Skills

    Cash Handling

    Customer Service

    Attention to detail

    Order Processing

    Merchandise Selection

    Teamwork and Communication

Timeline

Curbside Shopper

Meijer
05.2020 - Current

Cash Office Associate

Meijer
05.2018 - Current

Service Coordinator

Meijer
05.2017 - Current

Customer Service Desk Associate

Meijer
05.2016 - Current

Cashier

Meijer
05.2015 - Current

Bachelor of Arts - History

IUPUI