
Cross-trained service employee adept with cash-handling, order fulfillment and processing, ideal item selection, and cash office management. Efficient in high workflow and fast-paced environments. Comfortable with communication and teamwork with coworkers.
• Quickly and efficiently chose the best items to fulfill online orders for customers.
• Carefully inspected items to ensure no items picked were damaged or spoiled.
• Dispensed orders for customers as they checked in and ensured orders were completed on time.
• Managed high workflow and fast-paced work environment efficiently.
• Balanced cashflow within self-scan terminals each day.
• Balanced and rebuilt tills used the previous day and get them ready for a new day.
• Logged any discrepancies and investigated the causes.
• Tracked and managed lottery inventory.
• Managed cashier and service desk placements and scheduled breaks.
• Assisted customers with any complaints, questions, or concerns.
• Maintained a smooth workflow for front service.
• Processed returns and correctly sorted returned items.
• Processed lottery sales and redemptions.
• Trained new service desk employees and taught them store return policies.
• Assisted customers with any complaints, questions, or concerns.
• Helped to enlist customers in a rewards program or apply for a credit card.
• Trained new employees on how to work terminals and on store policy.
• Operated cash registers to quickly process orders using different payments.
• Assisted customers in locating items, correctly processing sales and discounts, and checking out quickly.
• Helped replace defective or spoiled items.
• Oversaw and assisted customers in self-checkout lanes.
Cash Handling
Customer Service
Attention to detail
Order Processing
Merchandise Selection
Teamwork and Communication