Brittaney Glynn
New Iberia,LA
Summary
Proven to enhance office efficiency at the Cardiovascular Institute of the South, I streamlined operations and excelled in organization and time management. Skilled in data entry and maintaining confidentiality, I boosted customer satisfaction by effectively resolving issues, demonstrating exceptional verbal communication and multitasking abilities.
Overview
21
21
years of professional experience
Work History
Receptionist
Cardiovascular Institute of the South
03.2012 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Responded to inquiries from callers seeking information.
Registrar
Women's and Children's Hospital
01.2008 - 03.2012
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
Waitress
Patio Resturant
01.2007 - 12.2008
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sales Associate
Lipari Sporting Goods
01.2006 - 12.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Salesperson
Music Vision
01.2004 - 12.2005
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
High School Diploma -
New Iberia Senior High
New Iberia, LA05.2006
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Verbal and written communication
Data inputting
Typing Speed
Information Protection
Timeline
Receptionist
Cardiovascular Institute of the South
03.2012 - Current
Registrar
Women's and Children's Hospital
01.2008 - 03.2012
Waitress
Patio Resturant
01.2007 - 12.2008
Sales Associate
Lipari Sporting Goods
01.2006 - 12.2007
Salesperson
Music Vision
01.2004 - 12.2005
High School Diploma -
New Iberia Senior High
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