Shannon Ponzio
Lafayette
Summary
Dynamic Certified Medical Assistant with extensive experience at Cardiovascular Institute of the South, excelling in patient care and medical record management. Proven ability to efficiently manage high patient volumes while ensuring HIPAA compliance and delivering exceptional customer service. Skilled in vital signs measurement and effective team collaboration to enhance patient outcomes.
Overview
12
12
years of professional experience
Work History
Certified Medical Assistant
Cardiovascular Institute of the South
Lafayette
09.2024 - Current
- Obtained EKGs and conducted Holter monitor and MCT applications.
- Performed stress tests and at-home sleep studies.
- Measured manual blood pressure and recorded vital signs.
- Executed patient triage and prepared patients for procedures.
- Managed high patient volume across multiple providers efficiently.
- Conducted phone triage to address patient inquiries.
- Coordinated multitasking efforts with various healthcare providers.
- Prepared patients for cardiovascular examinations and procedures.
- Managed patient records using electronic health record systems.
- Conducted routine laboratory tests and collected specimens as needed.
- Collaborated with healthcare team to ensure comprehensive patient care.
- Maintained a clean and organized clinical environment for patient safety.
Waitress
El Paso Mexican Grill
Lafayette
01.2014 - 01.2023
- Interacted directly with customers
- Fast paced environment
- Maintained a clean and organized dining area
- Collaborated with kitchen staff to ensure timely food delivery.
Education
Medical Assistant Program -
Unitech Training Academy
Lafayette, LA07.2025
High School Diploma -
Westbury High School
Old Westbury, NY06.2009
Skills
- Patient demographic entry
- Patient care
- Vital signs measurement
- Medical record management
- Team collaboration
- Attention to detail
- Customer service
- Appointment scheduling
- Insurance verification
- Patient referrals
- HIPAA compliance
- Time management
- Communication skills
- Sample collection procedures
- Multitasking and organization
- Problem-solving
- Verbal and written communication
- Patient documentation
- Basic life support
- Clinical documentation
- Electronic health records
Timeline
Certified Medical Assistant
Cardiovascular Institute of the South
09.2024 - Current
Waitress
El Paso Mexican Grill
01.2014 - 01.2023
Medical Assistant Program -
Unitech Training Academy
High School Diploma -
Westbury High School
Similar Profiles
Rebecca LeBasRebecca LeBas
Nurse Practitioner at Cardiovascular Institute of the SouthNurse Practitioner at Cardiovascular Institute of the South
Crystal HurstCrystal Hurst
Nurse Practitioner at Cardiovascular Institute Of The SouthNurse Practitioner at Cardiovascular Institute Of The South
Allie BlanchardAllie Blanchard
Patient Services Rep at Cardiovascular Institute of the SouthPatient Services Rep at Cardiovascular Institute of the South
Zoe BouillionZoe Bouillion
Volunteer at Boys and Girls Club of New IberiaVolunteer at Boys and Girls Club of New Iberia
Brianna CrookBrianna Crook
Monitor Tech at EAMCMonitor Tech at EAMC