Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrice Robinson

Detroit,MI

Summary

Detail-oriented Medical Assistant with experience in high-volume internal medicine office. Skilled in patient check-in, insurance verification, and appointment scheduling. Demonstrates strong communication and organizational abilities, ensuring operational efficiency and positive patient interactions.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Ascension St. John Hospital
19251 Mack Ave Grosse Pointe
08.2016 - Current
  • Performed front desk duties for high-volume internal medicine office.
  • Checked in patients using Athena and Phreesia programs.
  • Obtained license and insurance information, ensuring accuracy of demographics.
  • Collected copays and assisted patients with inquiries.
  • Verified insurance coverage through multiple online platforms.
  • Scheduled appointments and facilitated patient check-out procedures.
  • Trained new team members to ensure operational efficiency.

Medical Assistant

Heath Centers Detroit
Southfield, MI
06.2003 - 08.2015

Greeting all patients in a friendly positive manner

Assist Doctors with any procedures as needed

Use EMR software to update and enter patient information

Answer phones and schedule appointments

Triage patients

Collect and post payments

Education

Associate of Science - Nursing Education

Wccd
Detroit, MI
06.2016

Medical Assistant

National Education Center
Detroit, MI
06.1992

High School Diploma - College Prep

Cooley High
Detroit, MI
06.1989

Skills

  • Patient check-in
  • Insurance verification
  • Appointment scheduling
  • Front desk operations
  • Demographic accuracy
  • Copay collection
  • Patient inquiries
  • Team training
  • Insurance coverage verification
  • Patient check-out

Certification

AMT certified member

Certified Medical Assistant 10/21/2016-current

BlS America heart association 8/2025

Timeline

Certified Medical Assistant

Ascension St. John Hospital
08.2016 - Current

Medical Assistant

Heath Centers Detroit
06.2003 - 08.2015

Associate of Science - Nursing Education

Wccd

Medical Assistant

National Education Center

High School Diploma - College Prep

Cooley High
Patrice Robinson