Amanda Wetzel
Edinburg,VA
Summary
Personable and dedicated with strong foundation in clinical procedures and patient care. Possesses comprehensive understanding of medical terminology and proficiency in patient record management. Committed to providing exceptional patient support and ensuring smooth clinical operations. Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in Medical Assistant role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Valley Health
12.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Patient Access Representative
Ensemble Health Partners
08.2024 - 01.2025
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
No Degree - CCMA
Lord Fairfax Community College
Middletown, VA06-2015
Skills
- Patient check-in
- Medical terminology
- Patient registration
- HIPAA compliance
- Specimens collection and processing
- Patient care
- Clinical documentation
- Electronic health records
- Patient documentation
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
- Certified Revenue Cycle Representative (CRCR) Healthcare Financial Management Association (NFMA)
Timeline
Certified Medical Assistant
Valley Health
12.2024 - Current
Patient Access Representative
Ensemble Health Partners
08.2024 - 01.2025
No Degree - CCMA
Lord Fairfax Community College
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