Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittaney Reynolds

Provo,UT

Summary

I worked at the pretzel maker for a few years an I became the manger an I would just make sure the store was clean an make the food. Take care of customers an made sure that they got everything they wanted. I would go make orders for the store. I would go an do bank stuff an make sure we had the deposits taken care of an make sure we had ever change for the registers.


At the hotel I would greet guest. Clean the lobby make sure the guest are happy as well. I would check people in an check people out. I would go an make security walks just to make sure the hotel was okay an that the floors were clean an just pick up little things

Overview

6
6
years of professional experience

Work History

Hotel Front Desk Receptionist

Jodi
Provo , Utah
04.2022 - 06.2022
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
  • Stored guest valuables in safe and individual boxes for security.

Manager

Pretzel Marker
Orem , Utah
09.2016 - 03.2022
  • Supervised labor costs and departmental expenses to remain in line with budget.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Diploma -

Independence High School
Provo Utah
02.2019

Skills

  • Room Assignments
  • Housekeeping Notification
  • Greeting Guests
  • Making Reservations
  • Customer Inquiries
  • Lobby Maintenance
  • Front Desk Operations
  • Special Requests
  • Credit and Cash Transactions
  • Safety Protocols
  • Paperwork Processing
  • Customer Transactions
  • Bank Deposits

Timeline

Hotel Front Desk Receptionist

Jodi
04.2022 - 06.2022

Manager

Pretzel Marker
09.2016 - 03.2022

Diploma -

Independence High School
Brittaney Reynolds