Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Brittani Bailey

Summary

Knowledgeable it security professional with several years of experience designing and implementing security solutions in high-availability environments. Skilled in threat detection and incident response, as well as adept at delivering strong risk management practices to safeguard sensitive information and systems integrity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

Camden County Habitat for Humanity
Lawnside, NJ
01.2020 - Current
  • Led and oversaw daily operations for a nonprofit organization focused on affordable housing
  • Assessed team member's and volunteers skillsets and assigned tasks accordingly for optimal efficiency.
  • Driving successful implementation of strategies leading to the achievement of 115% profit goal on a regular basis.
  • Collaborated with various stakeholders including board members, community partners, and donors to secure necessary funding and resources.
  • Ensured compliance with industry regulations and company policies.
  • Foster a positive and inclusive work culture that values diversity, equity, and inclusion
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Created detailed incident reports following a successful breach or other security event.
  • Maintained up-to-date knowledge of evolving cybersecurity trends and technologies.

Supervisor, Customer Service

American Airlines
Philadelphia, PA
01.2015 - 12.2021
  • Utilized data analysis for optimizing staffing levels, resulting in a 40% increase in operational efficiency
  • Resolved customer escalations and implemented solutions to enhance customer satisfaction
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Directed and supervised team of 25 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.

Data Analyst Intern

Camden County Habitat for Humanity
Pennsauken, NJ
01.2017 - 12.2020
  • Collected, cleaned, and analyzed data sets utilizing SQL, Python, and Excel.
  • Utilized data analysis techniques to uncover customer behavior trends and patterns
  • Developed and delivered impactful data visualizations and reports to effectively communicate insights to stakeholders
  • Collaborated with cross-functional teams to improve data collection processes and streamline reporting
  • Engaged in continuous learning to stay updated on new data analysis tools and techniques.
  • Participated in risk assessment exercises designed to identify areas of vulnerability within the organization's IT infrastructure.
  • Implemented firewalls and other security measures to protect data from external threats.
  • Monitored user activities on the network for suspicious behavior or malicious activity.
  • Developed and implemented security policies and procedures to protect the company's assets from unauthorized access.
  • Performed regular system audits of all network resources to ensure compliance with corporate security policies.
  • Investigated suspected intrusions or breaches into the company's computer networks and systems.

Education

Bachelor of Arts - General Studies

Rowan University
12.2014

Associate of Arts - Secondary Education

Cumberland County College
05.2011

Skills

  • Client Relations
  • Data Visualization (Tableau, Power BI)
  • Microsoft Office Suite
  • Project Management
  • SQL
  • Research
  • Data Analysis
  • Problem Solving
  • Network Firewalls
  • Cybersecurity
  • Disaster Recovery
  • SIEM management
  • VPN
  • LAN
  • Leadership
  • Strategic Planning
  • Staff Development
  • Database Maintenance
  • Attention to Detail

Affiliations

  • Board Member - Camden County Habitat for Humanity
  • Assistant Coach - Cumberland County College Women's Basketball

Accomplishments

  • Captain - CCC Women's Basketball
  • President - Multicultural Club

Certification

  • Google Cybersecurity Professional Certificate
  • Microsoft Cybersecurity Analysis Certificate
  • Google It Support Certificate
  • Google Data Analytics Professional Certificate

Timeline

Manager

Camden County Habitat for Humanity
01.2020 - Current

Data Analyst Intern

Camden County Habitat for Humanity
01.2017 - 12.2020

Supervisor, Customer Service

American Airlines
01.2015 - 12.2021

Bachelor of Arts - General Studies

Rowan University

Associate of Arts - Secondary Education

Cumberland County College

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Brittani Bailey