Brittani Couture
Tampa
Summary
Accomplished professional with a proven track record in sales and customer service. Skilled in project management and communication, adept at driving sales and coordinating successful events. Demonstrates strong analysis and budgeting capabilities, ensuring projects exceed expectations with efficiency. Enthusiastic about joining a dynamic sales team and committed to growing as a professional.
Overview
7
7
years of professional experience
Work History
Event Sales Manager
Grand Hyatt Tampa Bay
07.2023 - Current
- Manage a diverse portfolio of corporate and social events, effectively coordinating all logistics to ensure seamless execution.
- Developed customized event proposals tailored to individual client needs, consistently exceeding sales targets.
- Maximize revenue potential by upselling additional services such as audiovisual equipment rentals or catering options.
- Enhance client satisfaction by providing exceptional customer service throughout the entire sales process.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Catering Sales Manager
The Union Station Nashville Yards
12.2021 - 06.2023
- Boosted revenue with the creation and execution of customized catering packages for clients.
- Monitored industry trends to stay competitive within the catering market space.
- Conducted site visits for prospective clients to showcase venue capabilities and offerings.
- Cultivate new business opportunities by attending industry conferences, networking events, and conducting targeted outreach initiatives.
- Exceeded quarterly sales quotas and increased profitability through effective sales strategy and business planning.
Account Executive
Fruit Street Health
04.2021 - 12.2021
- Prospected and qualified new sales opportunities through warm and cold leads
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Executed successful sales strategies to convert leads into customers.
Catering Sales Manager
The Westin Nashville
11.2019 - 07.2020
- Exceeded quarterly sales goals.
- Managed post-event follow-up process, soliciting feedback from clients to continually refine services offered.
- Coordinated seamless events by collaborating with cross-functional teams, including chefs, servers, and event planners.
- Negotiated contracts to secure profitable agreements with vendors and suppliers.
Sales and Event Coordinator
The Westin Nashville
07.2018 - 11.2019
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted coworkers and staff members with special tasks on daily basis.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Group Commissions Coordinator
Loews Business Services Center
11.2017 - 07.2018
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Education
B.A. - Communication Studies
Roanoke College
Salem, VA05.2014
Skills
- Cold-calling
- Customer Service
- Relationship Building
- Decision-Making
- Goal Setting and Achievement
- Sales Targeting
- Sales processes
- Closing Techniques
Timeline
Event Sales Manager
Grand Hyatt Tampa Bay
07.2023 - Current
Catering Sales Manager
The Union Station Nashville Yards
12.2021 - 06.2023
Account Executive
Fruit Street Health
04.2021 - 12.2021
Catering Sales Manager
The Westin Nashville
11.2019 - 07.2020
Sales and Event Coordinator
The Westin Nashville
07.2018 - 11.2019
Group Commissions Coordinator
Loews Business Services Center
11.2017 - 07.2018
B.A. - Communication Studies
Roanoke College
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