Brittani Keith
Baton Rouge,LA
Summary
Results driven professional with a strong background in sales and phlebotomy. Consistently exceeded sales targets while delivering compassionate patient care and building lasting relationships to enhance customer satisfaction.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Consultant
Allstar Automotive Group
05.2023 - Current
- Delivered exceptional customer service by identifying needs and recommending solutions
- Consistently achieved and exceeded sales targets
- Built lasting relationships to increase repeat business
- Resolved customer concerns professionally
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Conducted product demonstrations to highlight features and benefits of vehicles.
- Collaborated with the sales team to develop strategies for increasing customer engagement.
- Responded to customer inquiries via phone, email, and in-person interactions promptly.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Analyzed customer needs and identified solutions to meet their requirements.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Generated daily reports on sales activities for management review.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Addressed customer questions and concerns regarding products and services.
Phlebotomist
Our Lady of the Lake Hospital
- Performed venipuncture and blood collection with high accuracy
- Maintained infection control and safety standards
- Ensured proper specimen labeling and handling
- Provided compassionate, patient-focused care
- Collected blood samples from patients using proper phlebotomy techniques.
- Assisted in patient identification and documentation processes before procedures.
- Maintained a clean, safe, and organized work environment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
Education
High School Diploma or Equivalent -
Capitol High School
Baton Rouge, LA05-2012
Skills
- Customer Service Excellence
- Sales & Upselling
- Phlebotomy & Patient Care
- Communication & Relationship Building
- Problem Solving & Time Management
- Product knowledge
- Effective communication
- Problem resolution
- Time management
- CRM proficiency
- Community networking
- Lead generation
Certification
- Certified Phlebotomy Technician
- CPR / BLS Certification
Timeline
Sales Consultant
Allstar Automotive Group
05.2023 - Current
Phlebotomist
Our Lady of the Lake Hospital
High School Diploma or Equivalent -
Capitol High School