BRITTANI MAXAM
New Port Richey,FL
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care. Highly skilled in data entry and medical claims environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Centene
10.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.
- Enhanced pharmacy workflow by assisting pharmacists with contacting providers and pharmacies to refill prescriptions for patients.
Closing Supervisor
Dick's Sporting Goods
05.2020 - Current
- Collaborated with other departments to develop marketing plans that increased sales revenue
- Created strategic plans for achieving operational objectives within established timelines
- Prepared weekly and monthly reports detailing store performance metrics
- Performed cash-handling duties including deposits, withdrawals, refunds
- Provided guidance and support to team members regarding daily tasks or issues that may arise
- Managed and monitored the closing process to ensure accuracy and efficiency
Pharmacy Technician
Walgreens
09.2022 - 02.2023
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner
Area Business Manager
Target
09.2019 - 02.2020
- Organized product displays in store windows to maximize visibility and attract new customers
- Identified potential opportunities for expanding the business into new markets
- Utilized excellent communication skills to build relationships with customers and develop brand loyalty
- Managed budgeting process including forecasting expenses, monitoring costs, preparing reports
Barista
Starbucks
05.2017 - 09.2018
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records
- Answered customer phone calls and appropriately addressed questions and complaints
- Provided exceptional customer service by anticipating customer needs before they arise
Education
Master of Education - School Counseling
Grand Canyon University
Phoenix, AZ12.2027
Bachelor of Science (B.S.) - Health Science in Biological Health Science
University of South Florida
Tampa, FL08-2024
Associate in Arts (A.A.) - General Studies
Pasco-Hernando State College
New Port Richey, FL05-2020
High School Diploma -
Sunlake High School
Land O Lakes, FL06-2018
Skills
- Staff Training
- Teamwork and Leadership
- Quality Control Analysis
- Analytical Skills
- Problem-Solving
- Detail Oriented
- Analytical Thinking
- Customer Service
- Confidentiality and HIPAA
- Pharmacy Terminology
- Strong Written Communication Skills
Certification
Registered Pharmacy Technician
Timeline
Pharmacy Technician
Centene
10.2024 - Current
Pharmacy Technician
Walgreens
09.2022 - 02.2023
Closing Supervisor
Dick's Sporting Goods
05.2020 - Current
Area Business Manager
Target
09.2019 - 02.2020
Barista
Starbucks
05.2017 - 09.2018
Registered Pharmacy Technician
Master of Education - School Counseling
Grand Canyon University
Bachelor of Science (B.S.) - Health Science in Biological Health Science
University of South Florida
Associate in Arts (A.A.) - General Studies
Pasco-Hernando State College
High School Diploma -
Sunlake High School
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