Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brittani Mora

Brittani Mora

Customer Service, Data Entry
Broken Arrow,OK

Summary

Diligent customer service professional with a solid background in customer service. Known for a strong focus on team collaboration and achieving positive outcomes. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Reliable and adaptable, demonstrating the ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

8
8
years of professional experience

Work History

Administrative/Medical Support

St. John ENT
01.2016 - 01.2017
  • Provide support to ENT physicians in a clinical setting Schedule appointments, manage patient records, and coordinate care
  • Maintain HIPAA compliance and assist with insurance documentation

Support Staff

St. John Medical Center
01.2014 - 01.2016
  • Assisted medical personnel and patients in various departments
  • Managed clerical duties and facilitated patient check-ins/check-outs

Inbound Sales Representative

Coca-Cola
01.2013 - 01.2014
  • Provided quality customer service and ensured product availability

Sales Associate

Bass Pro Shops
01.2011 - 01.2013
  • Assisted customers in outdoor/recreational departments
  • Handled cash register operations and maintained merchandise displays

Retail Associate

Old Navy
01.2009 - 2011
  • Delivered customer service in a high-traffic retail environment
  • Processed transactions and kept sales floor organized

Education

Homeschooled/ Hiset

Excelsior Academy
Broken Arrow, OK
05-2009

Skills

  • Customer Service & Communication
  • Office Administration
  • Time Management & Multi-tasking
  • Patient Care Coordination
  • Retail & Merchandising
  • Troubleshooting
  • Programs
  • Word, Excel, PowerPoint
  • Customer service
  • Critical thinking
  • Data entry
  • Active listening

Languages

English
Native or Bilingual

Timeline

Administrative/Medical Support

St. John ENT
01.2016 - 01.2017

Support Staff

St. John Medical Center
01.2014 - 01.2016

Inbound Sales Representative

Coca-Cola
01.2013 - 01.2014

Sales Associate

Bass Pro Shops
01.2011 - 01.2013

Retail Associate

Old Navy
01.2009 - 2011

Homeschooled/ Hiset

Excelsior Academy

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