SHANNICE MOISE
Summary
Motivated Broward College student seeking a student employee position. Offers experience in administrative support, customer service, and security dispatch, with strong skills in communication, multitasking, and maintaining organized, efficient work environments. Proven ability to stay calm under pressure, assist diverse teams, and deliver excellent service in fast paced settings.
Overview
3
3
years of professional experience
Work History
Administrative Support
Baptist Health South Florida
01.2022 - 06.2022
- Answered phones and provided information professionally
- Assisted customers and directed inquiries
- Organized paperwork, files, and documents
- Managed schedules and appointments
- Performed basic office tasks: copying, scanning, typing
Retail Sales Associate Cashier
Burlington
08.2023 - 12.2023
- Assisted customers with product questions, sizing, and locating merchandise
- Operated cash register, processed payments, and handled returns/exchanges
- Maintained a clean, organized sales floor and ensured merchandise was properly stocked
- Provided friendly, fast customer service in a high-volume retail environment
- Worked closely with team members to meet daily store goals and maintain store standards
Security Dispatcher
Allied Universal Security Services
03.2024 - 12.2024
- Managed monitoring of security systems and alarms to enhance safety protocols.
- Coordinated information exchange between security teams and law enforcement agencies to ensure effective response protocols.
- Coordinated rapid response to emergency situations to ensure timely deployment of necessary units.
- Documented incident reports to maintain accuracy and compliance with established company standards.
- Oversaw communication processes by responding to emails and managing phone inquiries. Compiled detailed reports on incidents to enhance operational efficiency.
Education
High School Diploma -
Dillard Senior High School
Skills
- Customer service & communication
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Phone etiquette & front desk support
- Scheduling, filing, organizing documents
- Navigating myBC, Navigate, and D2L
- Time management & multitasking
- Reliable, professional, and detail-oriented
Additional Information
- Assisted with church events by helping set up, organizing materials, and supporting attendees
- Participated in school events, providing help with coordination, check-ins, and activity support
- Supported family business operations with basic customer service, organization, and task management
- Contributed to community giveaways, helping distribute items and assist families in need
- Volunteered at food drives, preparing packages, managing lines, and ensuring smooth distribution
CAMPUS SKILLS & EXPERIENCE
- Comfortable helping students with myBC, D2L, and Navigate
- Familiar with campus departments and student resources
- Strong interpersonal skills with students, staff, and faculty
AVAILABILITY
- Monday–Thursday: 2 PM – 7 PM
- Friday: 2 PM – 4 PM
Timeline
Security Dispatcher
Allied Universal Security Services
03.2024 - 12.2024
Retail Sales Associate Cashier
Burlington
08.2023 - 12.2023
Administrative Support
Baptist Health South Florida
01.2022 - 06.2022
High School Diploma -
Dillard Senior High School