Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittani Mustacchia

Saint Bernard,LA

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server/Wait Staff Member

Waffle House
01.2016 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

High School Diploma -

Chalmette High School
Chalmette, LA
05.2013

Skills

  • Food Inspection
  • Food Delivery
  • Guest Engagement
  • Order Management
  • Table Setting
  • Beverage Preparation
  • Food Running
  • Certified EKG Technician (CET)

Certification

  • CET - EKG Technician

Timeline

Server/Wait Staff Member

Waffle House
01.2016 - Current

High School Diploma -

Chalmette High School

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Brittani Mustacchia