Brittani Scott
USPS
Roswell ,Ga
Summary
Diligent [Desired Position] with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.
Work History
Package Handler
- Collaborated with team members to maintain high productivity standards daily.
- Sorted and organized packages for efficient processing and distribution.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Bakery Clerk/Cashier
- Monitored inventory levels, coordinating restocking efforts to prevent shortages of popular items.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
- Provided exceptional customer service by quickly and accurately fulfilling special orders, increasing repeat business.
Waitress
- Handled cash transactions accurately, balancing registers at end of shifts.
- Resolved customer complaints promptly, fostering positive dining experiences for patrons.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Diploma - Cosmetology
Diploma - High School
Skills
Upselling techniques
High-volume dining
Menu memorization
Timeline
Faith Academy
Diploma from High School
Read More
Empire Beauty School
Diploma from Cosmetology
Read More
Waitress
Texas Roadhouse
07 2015 - 08 2017Read More
Bakery Clerk/Cashier
Publix
09 2017 - 11 2018Read More
Package Handler
USPS
01 2019 - 03 2020Read More