Gideon Sullivan
Independence,MO
Summary
Dedicated and detail-oriented service professional with a proven track record of delivering exceptional customer experiences in fast-paced restaurant environments. Known for excellent communication skills, refined hospitality, and a polished, professional demeanor. Brings a strong foundation in multitasking, conflict resolution, and teamwork, supported by a history of academic excellence and a strong work ethic. Eager to bring enthusiasm, efficiency, and a commitment to fine dining standards to a high-end restaurant team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Package Handler
Fed Ex Ground
01.2025 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Helped train new employees in safe practices and warehouse procedures.
Catering Server
Scrape the Plate Catering
10.2023 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Server
Main Event
02.2024 - 10.2024
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Checked guests' identification before serving alcoholic beverages.
Education
Associate of Arts - Profesional Aviation
Metropolitan Community College
Kansas City, MO05-2026
Skills
- Truck loading
- Team collaboration
- Physical stamina
- OSHA compliant
- Team member support
- Food inspection
- Positive and professional
- Sales expertise
- Strong work ethic
- Upselling techniques
- Safe food handling
- Exceptional customer service
Certification
Osha 10
Timeline
Package Handler
Fed Ex Ground
01.2025 - Current
Server
Main Event
02.2024 - 10.2024
Catering Server
Scrape the Plate Catering
10.2023 - Current
Associate of Arts - Profesional Aviation
Metropolitan Community College
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