Brittani Williams
Houston,TX
Summary
Dynamic childcare professional with a proven track record as a Childcare Center Director at A Mother's Love Childcare. Expert in relationship building and client service, I enhanced customer satisfaction through effective program management and inclusive practices. Skilled in financial oversight, I ensured compliance and operational excellence, fostering a nurturing environment for children and families.
Overview
6
6
years of professional experience
Work History
Childcare Owner
Self-employeed
02.2023 - 08.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Childcare Center Director
A Mother's Love Childcare
01.2020 - 2023
- Maintained accurate record-keeping systems to track student progress, attendance, health information, and other pertinent data efficiently.
- Oversaw compliance with state licensing regulations, maintaining up-to-date knowledge of requirements and addressing any areas needing improvement promptly.
- Evaluated curriculum regularly to ensure alignment with current educational standards and best practices in early childhood education.
- Championed inclusive practices within the childcare center, ensuring that all children and families felt welcomed and supported regardless of cultural or socioeconomic backgrounds.
- Implemented safety procedures and protocols to maintain a secure environment for both children and staff members.
Education
Bachelor of Science - Psychology
University of Houston-Downtown
Houston, TX06-2026
Associate of Arts - Arts
Houston Community College
Houston, TX06-2018
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Education support
- Youth education
- Education program management
- Childhood education
Timeline
Childcare Owner
Self-employeed
02.2023 - 08.2025
Childcare Center Director
A Mother's Love Childcare
01.2020 - 2023
Bachelor of Science - Psychology
University of Houston-Downtown
Associate of Arts - Arts
Houston Community College
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