Brittanie Graham
Nashville,TN
Summary
Compassionate professional in the healthcare rehabilitation sector, highly productive and efficient in task completion. Skilled in patient mobility enhancement, exercise programming, and adaptive techniques for improved daily living. Excel at communication, empathy, and teamwork to foster positive outcomes in patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Physical Therapist Assistant
Life Care Centers of America
Nashville, TN
10.2024 - Current
- Coordinated with other healthcare professionals to ensure comprehensive care for patients with complex conditions.
- Reviewed documentation submitted by other healthcare professionals involved in the care of a patient.
- Participated in team meetings with nurses, physicians, insurance companies, and other healthcare personnel regarding patient care needs.
- Maintained accurate documentation of patient progress notes, and charting information into electronic medical records systems with proper use of billing codes.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Physical Therapist Assistant
Upstream Rehabilitation
Brentwood, TN
11.2023 - 10.2024
- Documented patient progress, treatments, and data in charts.
- Assisted Physical Therapists in evaluating a patient's range of motion, balance, strength and coordination through various tests and measurements.
- Conducted therapeutic exercises and manual therapy techniques under the supervision of a physical therapist.
- Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
- Updated patient charts using confidential electronic medical records.
Customer Service Representative
American Society of Composers, Authors & Publishers (ASCAP)
Nashville, TN
08.2013 - 08.2019
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Ability to respond to customer inquiries utilizing outbound/inbound calls, e-mail, and chat system.
- Effectively debited report forms within GLS system.
- Generated sales by prospecting, converting in Salesforce and closing.
- Identified customer needs by asking questions and advising on best solutions.
Education
Associate of Science - Physical Therapist Assistant
South College
Nashville, TN09-2023
Bachelor of Arts - Music
Southern Illinois University, Carbondale
Carbondale, IL06-2010
Skills
- Clinical assessment methods
- Execution of therapeutic exercise programs
- Proficient in billing code application
- Comprehensive documentation of patient progress
- Interdisciplinary team collaboration
- Practical problem-solving skills
- Strong verbal and written communication
- Accurate medical records documentation
- Medical terminology
- Post-injury rehabilitation
- Geriatric physical therapy
Certification
- LSVT BIG
References
References available upon request.
Timeline
Physical Therapist Assistant
Life Care Centers of America
10.2024 - Current
Physical Therapist Assistant
Upstream Rehabilitation
11.2023 - 10.2024
Customer Service Representative
American Society of Composers, Authors & Publishers (ASCAP)
08.2013 - 08.2019
Associate of Science - Physical Therapist Assistant
South College
Bachelor of Arts - Music
Southern Illinois University, Carbondale