Krystal Wright
Apopka,FL
Summary
With 10+ years of proven excellence in customer service, consistently bringing a sense of urgency and heightened diligence to the workplace. From serving in the US Navy, with developed leadership skills, and respect for the chain of command and become highly process-driven. As a server of the community, with work ethic, dedication, and passion for serving others have enabled to create strong working relationships, which are foundational in understanding the needs of others, and that have been equipped with the skills of exceptional patient care. Licensed Physical Therapist Assistant familiar with client assessments, treatment planning, and ongoing evaluations. Well-versed in effective intervention and assessment techniques.
Overview
20
20
years of professional experience
Work History
Physical Therapist Assistant
Fyzical Therapy And Balance Center West Orlando
Orlando , FL
03.2020 - Current
- Assisted rehab therapy to patients ages 6-88, with low back pain, plantar fasciitis, ACL repair, ankle injuries, and vestibular
- Provided therapeutic exercises/activities, manual therapy, modalities: electrical stimulation, mechanical traction, ultraviolet laser, and heat/cryotherapy
- Assisted in clerical duties such as scheduling appointments, appointment follow-ups, and insurance verifications
- Assisted with rehab in plyometric, balance drills, body mechanics, and functional exercise.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
Orlando Assistant
Next Step
Altamonte Springs , FL
09.2019 - Current
- Assist in musculoskeletal training and fitness with SCI clients in activity-based paralysis recovery.
- Greeted guests with friendliness and professionalism.
- Worked closely with management to provide adequate assistance for specific aspects of business operation.
- Offered friendly and efficient service to customers, handled challenging situations with ease
VOLUNTEER
Kingdom, Day Community Outreach
Apopka , FL
10.2015 - Current
- Assist with community outreach projects such as serving the homeless and participating in health awareness in the underserved communities of Orlando.
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
Student Intern
Westminster Towers Skilled Nursing
Orlando , FL
01.2020 - 03.2020
- Facilitates rehab therapy to patients aged 45 – 101; post-surgical treatment for upper and lower extremities, dynamic balance, and strengthening techniques
- Instructs patients on safe use of all devices used in rehabilitation recovery programs
- Educated patients and caregivers in safe techniques for home exercise programs
- Facilitates and educates on functional transfers, gait training, and wound care.
Student Intern
Fyzical Therapy And Balance Center Outpatient
Orlando , FL
10.2019 - 12.2019
- Facilitated rehab therapy to patients ages 9-70, low back pain, plantar fasciitis, ACL repair, ankle injuries, and vestibular
- Provided therapeutic exercises/activities, manual therapy, modalities: electrical stimulation, mechanical traction, ultraviolet laser, and heat/cryotherapy
- Assisted in clerical duties such as scheduling appointments, appointment follow-ups, and insurance verifications
- Facilitated rehab in plyometric, balance drills, body mechanics, and functional exercise.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Prepared meeting rooms and materials and record important information
Administrative Assistant
Choice Manor Home Care Agency
Apopka , FL
02.2016 - 01.2017
- Performing data entry and scanning documents
- Handling office tasks, such as filing, generating reports, and setting up meetings
- Maintaining electronic and hard copy files up to date
- Opening, sorting and distributing incoming and outgoing correspondences.
- Scheduled office meetings and client appointments for staff teams
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Restocked supplies and submit purchase orders to maintain stock levels
Student Tutor
Bayside Elementary School
San Diego , CA
02.2014 - 05.2015
- Supervised eight children in reading exercises and motivated 2nd-grade level students in academics and teamwork.
- Applied different teaching techniques to improve student grades, build test skills, and foster classroom confidence
- Conducted group tutoring sessions to help students engage in an active learning and critical thinking skills
Petty Officer 2nd
Class United States Navy
San Diego , CA
05.2011 - 05.2015
- Secret clearance database
- Trained 30+ personnel in various programs leading to 10% increase boost to department training quota
- Reviewed statements of checked invoices for accuracy, interrogated programs for over 30 personnel in the work division
- Purchased and maintained office supply inventories, being careful to adhere to budgeting purchases which resulted in saving the Navy $5,000 in one term
- Maintained utmost discretion when dealing with sensitive material.
- Mentored and supervised 30 personnel within a unit, providing positive guidance for professional and personal development.
- Managed supply inventory of classified ammunition worth $1.8 million while maintaining
- Trained 15 junior officers to develop officers into future leaders.
- Directed safe and secure operations of over $1.5 million worth of government property, resulting in no loss of equipment or negative incidents.
Medical Secretary
Leesburg Regional Medical Center
Leesburg , FL
08.2009 - 05.2011
- Managed routine referrals to patient records
- Assisted in communication with enquires from patients of different backgrounds face to face and over the phone
- Maintained updated patient records, documenting patient details, including the treatments and personal facts, while scheduling appointments
- Assisted the physicians and nurses by managing all the administrative and secretarial work.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Maintained current and accurate medical records for patients
Education
Bachelor of Science - Healthcare Management
Herzing University
Winter Park, FL05.2022
Associate of Science Degree - Physical Therapist
Herzing University
Dearborn, MI12.2018
Home Health Aide -
Home Health Aide Program
01.2019
Associate of Arts -
Seminole State College of Florida
Sanford, FL06.2017
Basic Life Saving for Healthcare Providers (BLS/CPR) -
American Heart Association
01.2022
Skills
- Therapeutic Exercise
- Clerical Support
- Data Entry
- Therapeutic Assessment
- Administrative Duties
- Multidisciplinary Team Collaboration
- Supporting Daily Living Needs
- Therapist Assistance
- Positive Reinforcement Methods
- Family Education and Communication
- Compassionate Care
- Patient Data Management Systems
Accomplishments
- Assists in implementing individualized treatments for a plan of care utilizing Practice Standards
- Modifies treatment plan as appropriate based upon ongoing assessments and consultation with the Physical Therapist
- Skilled in therapeutic modalities, joint mobilization, and soft tissue mobilization techniques
- Knowledge of coding format, price file, and according to insurance guidelines of the CPT
- Able to perform basic wheelchair repairs
- Certified in the management of acute care patients.
Affiliations
American Physical Therapy Association, (APTA) Member Alexandria, VA 12/2018 - present
Florida Physical Therapy Association, (FPTA) Member Tallahassee, FL 12/2018 - present
Timeline
Physical Therapist Assistant
Fyzical Therapy And Balance Center West Orlando
03.2020 - Current
Student Intern
Westminster Towers Skilled Nursing
01.2020 - 03.2020
Student Intern
Fyzical Therapy And Balance Center Outpatient
10.2019 - 12.2019
Orlando Assistant
Next Step
09.2019 - Current
Administrative Assistant
Choice Manor Home Care Agency
02.2016 - 01.2017
VOLUNTEER
Kingdom, Day Community Outreach
10.2015 - Current
Student Tutor
Bayside Elementary School
02.2014 - 05.2015
Petty Officer 2nd
Class United States Navy
05.2011 - 05.2015
Medical Secretary
Leesburg Regional Medical Center
08.2009 - 05.2011
Bachelor of Science - Healthcare Management
Herzing University
Associate of Science Degree - Physical Therapist
Herzing University
Home Health Aide -
Home Health Aide Program
Associate of Arts -
Seminole State College of Florida
Basic Life Saving for Healthcare Providers (BLS/CPR) -
American Heart Association
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