Aal-e-Aba Fatima
Summary
Experienced with medical office management, patient scheduling, and record-keeping. Dedicated Community Service Volunteer passionate about collaborating with others to achieve common objectives. Outgoing, contagious positive nature and drive to serve the local community. Reliable team member committed to quickly learning new concepts and skills.
Overview
2
2
years of professional experience
Work History
Medical Administrative Assistant
FYZICAL Therapy and Balance Center
Hoover, ALABAMA
05.2023 - 05.2024
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines, and safeguarding privacy at all times.
- Handled and responded to an average of 30–35 daily inquiries via calls, voicemails, emails, and faxes from patients, healthcare providers, insurance companies, and other stakeholders.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Facilitated seamless communication between patients and healthcare providers through diligent message relay, and prompt follow-up actions as needed.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Sunday School Teacher
Volunteer Work
Bessemer, AL
08.2022 - 05.2024
- Designed and led engaging weekly lessons for children ages 4–10, focusing on teaching principles through interactive activities, and storytelling.
- Prepared and delivered weekly presentations and lectures for children.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects, and hands-on activities.
- Maintained accurate student records, and managed classroom behavior by setting clear expectations, modeling appropriate conduct, and ensuring consistent communication with parents about their child’s progress.
- Developed leadership, public speaking, and conflict resolution skills while managing groups of up to 15 children.
Research Assistant
University of Alabama at Birmingham
Hoover, AL
06.2023 - 12.2023
- Presented the research and findings at the UAB undergraduate research expo.
- Performed experimental procedures such as Empirical Validation, Temperature Gradient, Virtual Cloning, etc.
- Organized research materials, maintaining a well-ordered workspace, conducive to productivity.
- Actively participated in meetings to share project updates, address challenges, and exchange lessons learned, ensuring effective collaboration with team members and project leads.
Fyzical Therapy
Shadowing
Hoover, AL
05.2022 - 08.2022
- Completed 100+ hours of shadowing licensed physical therapists, gaining hands-on exposure to patient care, and rehabilitation techniques.
- Observed and assisted with various therapeutic interventions, including stretching, strengthening exercises, mobility assessments, etc.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Performed gait training to assist patients with walking difficulties.
- Educated patients on home exercise routines to enhance recovery.
- Administered therapeutic exercises using resistance bands and balance boards.
Education
Bachelor of Science - Biology
University of Alabama At Birmingham
Birmingham, AL05.2023
Associate of Science - Biology
Jefferson State Community College
Birmingham, AL05.2021
Skills
- Resiliency and Adaptability
- Communication
- Cultural competence
- Multitasking and organization
- Problem-solving
- Time management
- Interpersonal skills
- Multilingual
Languages
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
English
Native/ Bilingual
Timeline
Research Assistant
University of Alabama at Birmingham
06.2023 - 12.2023
Medical Administrative Assistant
FYZICAL Therapy and Balance Center
05.2023 - 05.2024
Sunday School Teacher
Volunteer Work
08.2022 - 05.2024
Fyzical Therapy
Shadowing
05.2022 - 08.2022
Bachelor of Science - Biology
University of Alabama At Birmingham
Associate of Science - Biology
Jefferson State Community College
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