Brittanie Montero
Summary
Client focused hospitality professional with experience in conference services, event coordination, catering, and operational leadership. Brings a strong background in stakeholder communication, team supervision, and services recovery ensuring consistent delivery of high quality experiences in corporate and hospitality environments.
Overview
12
12
years of professional experience
Work History
Operation/Lead Kitchen Manager
The Farm Cafe
07.2025 - Current
- Developed and test menus for a farm to table concept
- Played a key-role in launching cafe from ground up, supporting operational setup and day to day executions
- Supervise and train team, driving accountability,performance consistently, and maintain readiness during high volume periods
- Assist with workflows, open/close protocols
- Manage inventory, ordering and vendor coordination to support cost control
- Identify and resolve operational and service challenges while implementing solutions to maintain efficiency and quality
Conference Services And Events Manager
Mayer Brown LLP
03.2022 - 07.2025
- Train and supervise staff members responsible for assisting in execution day of, recruiting and scheduling
- Allocate resources, improve efficiency, forecast workloads and manage schedules
- Organized pre-planning and pre-marketing for annual events throughout year
- Collaborated with internal departments to create promotional materials
- Develop floorplans and flow strategies that would suite each event
- Liaison between various internal/external event teams, vendors and clients
- Collaborate with several departments who will be assisting day of and preparing dry runs with multimedia and speakers
- Ensured compliance with local regulations related to permits/licenses required for hosting
- Controlled and track expenses
- Completed weekly and monthly invoicing for clients and in house meetings/events
- Assist in development of new organizational platforms to help organize bookings, gathering details and distribution of event needs
Conference Services Coordinator
Mayer Brown LLP
04.2018 - 03.2022
- Organize and coordinate all aspects of company events for 300+ person office, both at on site and off site locations
- Contribute creative ideas for production design elements
- Manages the service team and support staff including setup, utilities, maintenance, and security
- Track all meeting logistics and details for future use
- Prepare quarterly and weekly billing and expenses
Catering Coordinator
Berkeley Caterers
04.2016 - 01.2018
- Works with Roadshow and Conference Coordinators, conference room set-ups and breakdowns
- Organized event activities including event set up, visual merchandizing, and inventory control
- Detailed menu development, costing proposals, tastings, renting equipment
- Preparation, transportation, setup, operation, track, manage invoices of all events & programs
Pastry Cook
Eataly
05.2014 - 04.2016
Junior Pastry Sous
Four Seasons Restaurant
04.2016 - 04.2016
Education
Bachelors Program of Science - Business Studies, Business Administration
Southern New Hampshire University
12.2020
Associates in Occupational Studies - Culinary Arts, Hospitality Management
State University of New York at Cobleskill
05.2014
Skills
- Microsoft Office Suite
- Verbal and Written Communication
- Conflict Resolutions
- Adaptability
- Client and Guest Relationship Management
- Time Management and Prioritization
- Process improvement and Problem Solving
- Organizational Skills
Timeline
Operation/Lead Kitchen Manager
The Farm Cafe
07.2025 - Current
Conference Services And Events Manager
Mayer Brown LLP
03.2022 - 07.2025
Conference Services Coordinator
Mayer Brown LLP
04.2018 - 03.2022
Catering Coordinator
Berkeley Caterers
04.2016 - 01.2018
Junior Pastry Sous
Four Seasons Restaurant
04.2016 - 04.2016
Pastry Cook
Eataly
05.2014 - 04.2016
Bachelors Program of Science - Business Studies, Business Administration
Southern New Hampshire University
Associates in Occupational Studies - Culinary Arts, Hospitality Management
State University of New York at Cobleskill