Brittanie Sears
McGregor
Summary
Dynamic Billing Specialist with extensive experience at Waco Gastroenterology Associates, excelling in insurance eligibility verification and payment collection. Proven ability to enhance customer service and streamline processes, leveraging strong communication skills and attention to detail to resolve issues efficiently. Committed to delivering exceptional results in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Billing Specialist/ Collections
Waco Gastroenterology Associates
Waco
06.2023 - Current
- Responsible for verifying eligibility for multiple insurance companies.
- Responsible for collecting prepayments/past due balances.
- Responsible for getting authorization for multiple doctors.
- Responsible for taking patient & insurance payments.
- Responsible for insurance denials.
- Responsible for posting insurance/patient payments
On Call Coordinator
Maxim Healthcare Services, Inc
Fort Worth
09.2021 - Current
- Coordinated patient scheduling and communication with healthcare providers.
- Managed incoming calls and directed inquiries to appropriate departments.
- Documented patient information accurately in electronic health records system.
- Assisted patients with appointment confirmations and rescheduling needs.
- Maintained confidentiality of sensitive patient information at all times.
- Collaborated with team members to streamline call handling processes.
Billing Specialist/ Collections
Allergy & Asthma Care of Waco
Waco
06.2022 - 06.2023
- Responsible for verifying eligibility for multiple insurance companies.
- Responsible for entering charges in to be submitted to insurance company’s.
- Responsible for collecting prepayments/past due balances.
- Responsible for getting referrals for multiple doctors.
- Responsible for taking patient & insurance payments.
- Responsible for insurance denials.
Billing Specialist/ Collections
Waco Gastroenterology Associates
Waco
05.2020 - 06.2022
- Responsible for verifying eligibility for multiple insurance companies.
- Responsible for collecting prepayments/past due balances.
- Responsible for getting authorization for multiple doctors.
- Responsible for taking patient & insurance payments.
- Responsible for insurance denials.
Accounts Receivable/ Office Assistant
Twisted X Boot’s
Decatur
10.2014 - 07.2015
- Responsible for sending out invoices monthly.
- Responsible for making 20 collection calls daily to past due customers.
- Responsible for efficiently taking large orders over the phone daily.
- Responsible for making excel sheets.
Externship
Waco Gastroenterology Associates
Waco
05.2020
- Externship (180 Hours)
Education
Medical Coding and Billing -
Southern Careers Institute
Waco, TX03.2020
Skills
- Efficient with eSolutions
- Attention to detail
- Excellent communication ability
- Great customer service
- Comfortable with teamwork
- Computer knowledge
- Accounting and bookkeeping
- Medical terminology
- Insurance eligibility verification
- Payment collection procedures
- Electronic health records
- Customer relationship management
- Claims processing
- Problem resolution techniques
- Time management strategies
Certification
- CBCS: Certified Billing and Coding Specialist
- CMAA: Medical Administrative Assistant
- EHRS: Electronic Health Records Specialist
- MICROSOFT WORD: Microsoft Word Certified
- HIPAA Certified
Timeline
Billing Specialist/ Collections
Waco Gastroenterology Associates
06.2023 - Current
Billing Specialist/ Collections
Allergy & Asthma Care of Waco
06.2022 - 06.2023
On Call Coordinator
Maxim Healthcare Services, Inc
09.2021 - Current
Billing Specialist/ Collections
Waco Gastroenterology Associates
05.2020 - 06.2022
Externship
Waco Gastroenterology Associates
05.2020
Accounts Receivable/ Office Assistant
Twisted X Boot’s
10.2014 - 07.2015
Medical Coding and Billing -
Southern Careers Institute