BRITTANIE ANN-NIKOLE SWEET
Cincinnati,OH
Summary
-Reliable Shift Lead with 10 years in the Veterinary industry. Excellent motivational leader that successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for clients.
-Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Shift Lead
Banfield Pet Hospital
02.2020 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Managed staff schedules effectively, resulting in reduced overtime costs without sacrificing customer experience or employee satisfaction.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Collaborated with management to develop strategies for improving overall store operations.
Laboratory Animal Technician I
Cincinnati Children's Hospital Medical Center
09.2017 - 02.2020
- Enhanced laboratory efficiency by maintaining and organizing research equipment, supplies, and animal housing.
- Ensured accurate data collection through meticulous record-keeping of daily animal observations and experimental results.
- Provided high-quality care to laboratory animals by administering medications, monitoring health status, and performing routine husbandry tasks.
- Reduced stress levels in laboratory animals with proper handling techniques and environmental enrichment strategies.
- Improved animal welfare by closely monitoring their behavior for signs of illness or discomfort and promptly reporting concerns to veterinarians.
- Facilitated smooth operations within the lab environment by coordinating with team members on daily tasks, schedules, and project updates.
- Trained new Laboratory Animal Technicians on standard operating procedures, safety protocols, and best practices in animal care.
- Performed euthanasia according to established protocols when necessary for humane reasons or completion of studies, ensuring minimal distress to animals involved.
- Conducted routine inspections of animal housing areas to ensure compliance with institutional policies and federal regulations related to laboratory animal care standards.
- Managed breeding colonies for multiple species by monitoring mating pairs, tracking pregnancies, and weaning offspring according to established protocols.
Veterinary Assistant/Veterinary Technician
Banfield Pet Hospital
05.2014 - 09.2017
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Answered owner animal health questions and advised on best care practices.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Restrained animals for examination and treatment.
- Observed animals for signs of distress or illness.
- Prepared animals for surgical procedures.
- Kept detailed records of animal treatments and medications.
- Monitored vital signs and provided nursing care for animals.
- Collected and processed samples for laboratory testing.
- Educated clients on post-surgical care and nutrition.
- Performed testing and completed blood counts.
Education
No Degree - Veterinary Technology
Penn Foster Career School
Scranton, PAHigh School Diploma -
Oak Hills High School
Cincinnati, OH04.2011
High School Diploma -
Diamond Oaks Career Development Center
Cincinnati, OH04.2011
Skills
- Decision-Making Capabilities
- Employee Training
- Procedure Support
- General Anesthesia Monitoring
- Animal Restraint
- Euthanasia Procedures
- Radiology Safety
- Blood Collection
- Medical Equipment Maintenance
- Appointment Scheduling
- Instrument Pack Sterilization
- Surgical Preparation
References
- R Itescu, (513) 658-2775, Current Veterinarian
- Grace Bulter, (513) 237-4231, Current co-worker
- Nina Heckathorn (513) 706-4917, Current co-worker
- Angela Rokken, (513) 479-8767, Former lead
- Kendra Howell, 1 (859) 802-3237, Former co-worker
Timeline
Shift Lead
Banfield Pet Hospital
02.2020 - Current
Laboratory Animal Technician I
Cincinnati Children's Hospital Medical Center
09.2017 - 02.2020
Veterinary Assistant/Veterinary Technician
Banfield Pet Hospital
05.2014 - 09.2017
No Degree - Veterinary Technology
Penn Foster Career School
High School Diploma -
Oak Hills High School
High School Diploma -
Diamond Oaks Career Development Center
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