BRITTANY ALEXANDRA OROZCO
Fallbrook,CA
Summary
Seeking a position as an Medical Assistant Lead with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
MEDICAL ASSISTANT CALL CENTER
Rancho Family Medical Group
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Administered injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Front Office / FRP Program Coordinator
Tri City Surgery Center
01.2021 - 12.2023
- Responsible for all phases of the front office in our surgery center. Handle all phases of referral intakes, patient processing and scheduling on a daily basis. Assisted with the majority of the surgery centers reaccreditation process to completion. Handle all intake for the Functional Restoration Program for our primary pain management physician. Assist with the complete authorization process to submit RFA’s, Appeals and IMR for services in the 200-hour program.
Administrative Assistant / Biller / Data Entry
Ann Placey Medical Billing Company
01.2021 - 12.2023
- My primary duties are to assist with all aspects of the billing and collections for a billing company. Handled a variety of duties from charge and payment entry for a very large multi-site clinic in the desert area. Handled ERA’s, EOB’s, and assisted with correspondence and rebilling corrected claims weekly.
Care Nursing Assistant
The Regency Assisted Living
01.2020 - 01.2021
- Handled all duties of the CNA to care for the residents of the facility. Assisted with feeding, bathing, and daily needs for a large volume of patients. Assisted staff when needed with other treatment plans for our patients under the physician’s directions.
Care Nursing Assistant
Oceanside Urgent Care
01.2020 - 01.2021
- Managed all aspects of patient care to assist the physicians on call. Handled all vitals, and the intake process with chief complaints and medication review. Assisted with the phone calls when necessary and also filing on occasion. Also contacted outside providers for current records needed for the visit.
Education
Medical Assistant Program / Certified -
UEI College
San Marcos, CA01.2020
Completed General Education / Diploma Received - undefined
Fallbrook High School
Fallbrook, CA01.2018
Skills
- Front Office / Clerical
- Medical Assistant
- Accreditations
- Patient Scheduling
- Vistas / Electrocardiogram
- Quality Improvement Manual
- Typing / 35 wpm
- Blood Pressure / Oxygen
- Infection Control Manual
- Chart Preparation
- Pre / Post Operative Care
- Preventative Manual
- Payroll / Faxing / Scanning
- Insurance Verification
- Sterilization / Inventory
- Fire and Safety Awareness
- Dedicated / Punctual
- Insurance Prior Authorizations
- Stocking / Ordering
- Responsible / Dependable
- HIPAA compliance
- Customer service
- Clinical documentation
- Reliable team player
Languages
Spanish
English
Timeline
MEDICAL ASSISTANT CALL CENTER
Rancho Family Medical Group
02.2024 - Current
Medical Front Office / FRP Program Coordinator
Tri City Surgery Center
01.2021 - 12.2023
Administrative Assistant / Biller / Data Entry
Ann Placey Medical Billing Company
01.2021 - 12.2023
Care Nursing Assistant
The Regency Assisted Living
01.2020 - 01.2021
Care Nursing Assistant
Oceanside Urgent Care
01.2020 - 01.2021
Completed General Education / Diploma Received - undefined
Fallbrook High School
Medical Assistant Program / Certified -
UEI College
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