Brittany Allen
Slidell,LA
Summary
Certified Medical Assistant looking to relocate to Texas May 2025. I have strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Paradigm Healthcare
07.2023 - Current
- Handled correspondence efficiently with medical staff, team leads, and patients.
- Triage patient
- Educating on diverse procedures.
- Adapted workflows to optimize both in-person and virtual work.
- Administrator injections
- Ensured accurate and timely processing of medical billing.
- Acquired urine samples to conduct drug tests.
Certified Medical Assistant
SMH
08.2022 - 06.2023
- Engaged with patients, providers, and team leaders.
- Reviewed, edited, and saved care plan modifications in Epic platform.
- Coordinated updates on emerging symptoms and medication adjustments with healthcare professionals.
- Delivered educational sessions on medical conditions, medications, and vaccines.
Medical Assistant/Team Lead
Ochsner
09.2021 - 09.2022
- Coordinated regular team gatherings to align on tasks and objectives.
- Execute venipuncture with precision.
- Performs EKG's, PFT's spirometry, nebulizer treatments and ear irrigations
- Facilitates seamless movement of patients from waiting area to medical consultation.
- Conducts in-house diagnostic tests including glucose testing, strep screens, and pregnancy tests.
- Performed room cleaning and restocking tasks efficiently.
- Protect patient privacy while following established corporate compliance rules.
Customer Service Representative (Remote)
Asurion
08.2020 - 08.2021
- Addressed and resolved issues by providing remote assistance for device-related concerns.
- Delivered tailored sales pitches for In-Home warranty options on every interaction.
- Delivered high-quality customer support services.
- Handled telephone transactions for credit, debit, and e-check payments.
- Participated in weekly sales huddles and team meetings.
- Documented each caller's account thoroughly.
- Handled both inbound and outbound calls effectively.
Assistant Office Manager
Angles of Love Home Care, LLC
12.2020 - 06.2021
- Facilitated scheduling process for new hire interviews.
- Organized and updated onboarding paperwork to ensure compliance.
- Handled message-taking processes to maintain smooth communication workflows.
- Recorded and validated CNA registry details through the designated online platform.
- Supported marketing efforts in securing new contracts.
- Facilitated team meetings efficiently.
Medical Assistant
JENNIFER GARRETT FAMILY MEDICINE
02.2020 - 08.2020
- Scheduled patient appointments efficiently.
- Verified insurance status of patients.
- Performed safe and effective administration of steroid, vaccine, insulin, and testosterone injections.
- Ensured patients received accurate counsel aligned with doctors' recommendations.
- Recorded key patient vitals like pulse rate and blood pressure systematically.
- Addressed physical needs of patients effectively.
- Performed diagnostic evaluations utilizing urine analyzer equipment.
- Administered rapid detection tests for flu and strep infections.
- Managed and updated patient records.
Medical Assistant
EAST JEFFERSON FAMILY PRACTICE
09.2017 - 04.2020
- Delivered accurate answers to incoming calls from patients, physicians, and pharmacies.
- Administered flu and steroid injections efficiently.
- Communicated treatment information according to doctor's instructions.
- Tracked vital signs including blood pressure and heart rate consistently.
- Provided tailored support to meet diverse patient needs effectively.
- Handled suboxone payments using various payment methods like cash and checks.
- Write referrals
- Completed 1010 forms as well as prior authorization documents for medication and medical testing.
- Provided Albuterol treatments to patients.
- Assessed and documented glucose status regularly.
- Communicated patient lab results and test outcomes.
Homemaker
THE MEDICAL TEAM
01.2017 - 09.2017
- Facilitated hygiene maintenance by aiding with bathroom use, bathing and oral care.
- Provided support during dining activities.
- Engages in home cleaning tasks, covering changing bed linens.
- Aided in various everyday duties.
- Excelled in fast-paced conditions while working independently.
- Assisted patients transitioning between beds, baths, wheelchairs, and vehicles.
Patient Care Attendant
ARTIUM ASSISTED LIVING
02.2016 - 03.2017
- Supported oral hygiene care.
- Supported clients in feeding and dressing tasks.
- Executes various home cleaning activities involving bed linen changes and laundry.
- Supported daily operations and social programs.
- Documented and ensured consistent checks on patients at two-hour intervals.
- Changed contaminated diapers effectively and hygienically.
- Conducted catheter emptying procedures accurately.
- Operated efficiently in high-pressure, fast-moving work settings.
- Assisted patients with transitioning between beds, wheelchairs, and vehicles.
Certified Application Counselor
EXCELTH
09.2014 - 09.2015
- Coordinated enrollment support initiatives for patients eligible for affordable health insurance coverage.
- Presented detailed information on health plans during medical and community health fairs.
- Organized and maintained records of applicants.
- Facilitated seamless operations by providing inter-clinic support when required.
- Coordinated patient appointments to ensure efficient scheduling.
- Safeguarded sensitive data with strict confidentiality standards.
- Excelled in high-pressure settings managing tasks independently.
Medical Assistant/extern
DIMITRI DERMATOLOGY
06.2014 - 06.2014
- Welcomed patients upon arrival to ensure a positive experience.
- Arranged surgical instruments for procedures.
- Provided appropriate care to meet diverse patient requirements.
Education
Master's degree - Healthcare Administration
Herzing University
Metairie, LA04.2024
Bachelor's degree - Health Science
Herzing University
Metairie, LA08.2022
Certificate Of Technical Studies - Medical Assistant
EASTERN COLLEGE OF HEALTH VOCATIONS
Harahan,LA08.2014
Skills
- EMR Systems
- Phlebotomy
- Leadership
- Medical billing
- Medication administration
- Computer skills
- Manual blood pressure checks
- Medical office experience
- Triage
- Injection administration
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
Certification
- BLS Certification, 02/2023, 02/2025
- Nationally Registered Certified Medical Assistant, 03/2023, 03/2024
- Certified Medical Assistant
Personal Information
- Dallas, TX
- Garland, TX
- Mesquite, TX
- Authorized To Work: US for any employer
Timeline
Certified Medical Assistant
Paradigm Healthcare
07.2023 - Current
Certified Medical Assistant
SMH
08.2022 - 06.2023
Medical Assistant/Team Lead
Ochsner
09.2021 - 09.2022
Assistant Office Manager
Angles of Love Home Care, LLC
12.2020 - 06.2021
Customer Service Representative (Remote)
Asurion
08.2020 - 08.2021
Medical Assistant
JENNIFER GARRETT FAMILY MEDICINE
02.2020 - 08.2020
Medical Assistant
EAST JEFFERSON FAMILY PRACTICE
09.2017 - 04.2020
Homemaker
THE MEDICAL TEAM
01.2017 - 09.2017
Patient Care Attendant
ARTIUM ASSISTED LIVING
02.2016 - 03.2017
Certified Application Counselor
EXCELTH
09.2014 - 09.2015
Medical Assistant/extern
DIMITRI DERMATOLOGY
06.2014 - 06.2014
Bachelor's degree - Health Science
Herzing University
- BLS Certification, 02/2023, 02/2025
- Nationally Registered Certified Medical Assistant, 03/2023, 03/2024
- Certified Medical Assistant
Master's degree - Healthcare Administration
Herzing University
Certificate Of Technical Studies - Medical Assistant
EASTERN COLLEGE OF HEALTH VOCATIONS
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