Alexis Guzman
La Porte
Summary
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Business Health Partners
07.2024 - Current
- Administered patient care procedures, ensuring adherence to safety protocols and enhancing patient comfort.
- Assisted in clinical tasks, including taking vital signs and preparing patients for examinations.
- Educated patients on treatment plans and post-visit care instructions, improving compliance and satisfaction rates.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Certified Medical Assistant
Houston Area Safety Council
07.2021 - 03.2024
- Vital signs
- Injury care
- Phlebotomy
- Front desk
- Drug screens
- Pulmonary testing
- Vision testing
- EKG
- Stress test
- Functional capacity elevations
- Customer service
- Assisted in clinical tasks
- Health record system (EHR)
Restaurant Hostess
House Of Pies
09.2017 - 12.2018
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with servers and kitchen staff to enhance dining experience.
- Trained new hostesses on procedures and customer service best practices.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted in managing waitlist during peak hours, minimizing guest wait times.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Crew Team Member
Chick-fil-A
04.2016 - 08.2017
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Education
Certified national medical assistant - Medical Assisting
The College of Health Care Professions-Southwest Houston
Houston, TX06.2021
High School Diploma -
J. Frank Dobie High School
Houston, TX06-2017
Skills
- Phlebotomy
- Vital Signs
- Patient Care
- Experience Administering Injections
- EKG
- Medical Office Experience
- Medical Scheduling
- Laboratory Experience
- Front desk
- EMR Systems
- Triage
- Insurance Verification
- Epic
- HIPAA
- Medical Terminology
- Medical Records
- Microsoft Word
- Computer Operation
- Computer Skills
- Caregiving
- Customer service
- Vital signs
- EMR systems
- Medical records
- Laboratory experience
- Medical terminology
- HIPAA compliance
- Patient scheduling
- Patient care
- Specimens collection and processing
- Medication administration
- Payment collection
- Time management
- CPR
Certification
- NRCMA
- December 2021 to July 2024
Timeline
Certified Medical Assistant
Business Health Partners
07.2024 - Current
Certified Medical Assistant
Houston Area Safety Council
07.2021 - 03.2024
Restaurant Hostess
House Of Pies
09.2017 - 12.2018
Crew Team Member
Chick-fil-A
04.2016 - 08.2017
Certified national medical assistant - Medical Assisting
The College of Health Care Professions-Southwest Houston
High School Diploma -
J. Frank Dobie High School
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