Brittany Ambler
Clinton,MA
Summary
Hardworking waitress with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Quality Control Manager
Nevada cerakote
Minden, Nevada
12.2024 - 08.2025
- Ensured compliance with quality standards through regular inspections and audits.
- Developed and implemented quality control procedures for production processes.
- Trained staff on quality assurance practices and safety protocols.
- Collaborated with production teams to identify and resolve quality issues.
- Reviewed customer complaints and took corrective action when necessary.
Waitress/Shift Leader
Cowboy Cafe
Minden, Nevada
08.2022 - 12.2024
- Supervised waitstaff to ensure efficient service during peak hours.
- Trained new servers on menu items and customer service standards.
- Managed dining area cleanliness and organized seating arrangements.
- Assisted in resolving customer complaints and enhancing dining experience.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
- Maintained cleanliness of the restaurant, including dining room, kitchen, and restrooms.
Waitress
Cvi casino
Minden, Nevada
03.2022 - 08.2022
- Provided exceptional customer service in a fast-paced casino environment.
- Took food and drink orders accurately and promptly from guests.
- Delivered meals and beverages efficiently to tables across the casino floor.
- Developed positive relationships with regular customers through friendly conversation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Organized take-out orders efficiently according to customer requests.
Food service/Bartender
Minden meat and deli
Minden, Nevada
11.2021 - 06.2022
- Prepared and served beverages to customers in a fast-paced environment.
- Maintained cleanliness and organization of the bar area and equipment.
- Collaborated with kitchen staff to ensure timely service during busy shifts.
- Managed inventory of supplies, ensuring stock levels met demand.
- Resolved customer complaints in an efficient manner.
- Handled cash transactions accurately and efficiently.
Salon Owner/Operator
Prim salon
Sonora, California
01.2015 - 11.2021
- Managed daily salon operations and staff scheduling to ensure smooth workflow.
- Developed marketing strategies to attract and retain clients in competitive market.
- Oversaw inventory management, including product ordering and supply tracking.
- Created a positive client experience through personalized consultations and service delivery.
Education
Lake View Academy
Sonora, CACosmetology License - Cosmetologist Program
Sonora ROP Cosmetology School
Sonora, CA 03.2007 - 10.2009
Skills
- Customer service
- Effective communication
- Problem solving
- Attention to detail
- Cash handling
- Cleanliness
- Performance improvement
- Dining area maintenance
Timeline
Quality Control Manager
Nevada cerakote
12.2024 - 08.2025
Waitress/Shift Leader
Cowboy Cafe
08.2022 - 12.2024
Waitress
Cvi casino
03.2022 - 08.2022
Food service/Bartender
Minden meat and deli
11.2021 - 06.2022
Salon Owner/Operator
Prim salon
01.2015 - 11.2021
Cosmetology License - Cosmetologist Program
Sonora ROP Cosmetology School
03.2007 - 10.2009
Lake View Academy