Brittany Anderson
Dover,PA
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in managing large scale customer accounts, with background as Bulk Customer Representative. Experience includes maintaining good relationships with high volume customers, resolving complex queries efficiently, and ensuring timely delivery of bulk orders. Strengths lie in excellent organizational skills, strong communication abilities, and a customer-centric approach. Demonstrated impact by increasing customer satisfaction rates through effective problem resolution and proactive service.
Overview
16
16
years of professional experience
Work History
Bulk Customer Representative
PepsiCo
Harrisburg, PA
10.2022 - Current
- Developed and maintained strong customer relationships to enhance merchandising efforts and drive sales.
- Accurately managed inventory and placed orders to ensure optimal stock levels and meet customer demands.
- Executed effective display strategies to promote products and increase visibility in retail environments.
Assistant Manager
Rutters Farm Stores
York, PA
08.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Package Handler
Fed Ex Ground
Lewisberry, PA
06.2020 - 08.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Assistant Manager
Rutters Farm Stores
York, PA
04.2017 - 06.2020
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed scheduling for store shifts to accomplish proper staffing.
Assistant Manager
Sunoco
Mechanicsburg, PA
11.2012 - 04.2017
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Submitted orders for new inventory.
Deli Associate
Foodland Grocery Store
Lebanon, PA
04.2009 - 11.2012
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
High School Diploma -
Cedar Crest High School
Lebanon PA06.2010
Certification - Video Broadcast/photography
Lebanon County Career And Technology Center
Lebanon, PA05.2010
Skills
- Management Training
- Package Loading
- Handheld Scanners
- Container Packing and Repacking
- Suggestive Selling
- Vendor Collaboration
- Stock replenishment
- Display signage
- Customer relationship management (CRM)
- Planogram design
- Friendly and outgoing
- Selling in displays
Education
Lebanon, PA,Lebanon PA
Timeline
Bulk Customer Representative
PepsiCo
10.2022 - Current
Assistant Manager
Rutters Farm Stores
08.2021 - Current
Package Handler
Fed Ex Ground
06.2020 - 08.2021
Assistant Manager
Rutters Farm Stores
04.2017 - 06.2020
Assistant Manager
Sunoco
11.2012 - 04.2017
Deli Associate
Foodland Grocery Store
04.2009 - 11.2012
High School Diploma -
Cedar Crest High School
Certification - Video Broadcast/photography
Lebanon County Career And Technology Center
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