Brittany Anderson
Charlotte,NC
Summary
A highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adpt at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
Work History
Supervisor
The Charlotte Assisted Living
Charlotte, North Carolina
01.2019 - Current
- Administered medications according to prescribed schedules and protocols.
- Monitored patient responses to medications and reported any concerns.
- Assisted healthcare providers during medication rounds and patient assessments.
- Collaborated with nursing staff to ensure timely medication delivery.
- Trained new staff on medication administration procedures and best practices.
- Conducted regular inventory checks of medication supplies and reported shortages.
- Ensured that all medications are administered according to physician instructions.
- Reported any adverse events or errors associated with the use of drugs to appropriate personnel.
- Participated in regular continuing education programs related to new drugs, dosage forms, indications.
- Created reports for pharmacists on medication orders, refills, and renewals.
- Adhered strictly to HIPAA guidelines when handling patient information.
- Performed medication reconciliation for all incoming and outgoing patients.
- Checked for possible drug interactions before dispensing any medications.
- Assisted in the inventory management of controlled substances and other medications.
- Responded promptly to inquiries from patients, family members, physicians, nurses, pharmacists or other healthcare professionals concerning medication information.
- Maintained accurate records of patient's prescriptions and treatments.
- Verified prescription orders against medical charts to ensure accuracy prior to filling requests.
- Obtained, recorded and reported patient vital signs for medication administration.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Performed wellness observations, documenting side effects for clinical follow-up.
- Assisted in updating patient care plans with medication changes and observations.
- Provided support and assistance to nursing staff with patient care activities.
- Developed and maintained positive relationships with patients, families, and healthcare providers.
- Maintained a clean and safe environment in the medication preparation area.
Medical Assistant
Atrium Health
Charlotte, North Carolina
08.2017 - Current
- Recorded patient histories and vital signs accurately in electronic health records.
- Scheduled appointments and managed patient flow efficiently in the clinic.
- Coordinated referrals to specialists and follow-up appointments for patients promptly.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Education
Some College (No Degree) - Medical Assistant Diploma
Southeastern Institute
Charlotte, NCSkills
- Medication administration
- Electronic health records
- Patient scheduling
- Medical terminology
- Healthcare compliance
- Team collaboration
- Patient communication
- Time management
- Conflict resolution
- Problem solving
- Attention to detail
- Schedule organization
- Professionalism
- Customer service and support
- Telephone etiquette
- Verbal and written communication
- Referral coordination
- Information protection
- Scheduling
- Deadline oriented
- Scheduling proficiency
- Mail handling
- Call screening
- Skilled in Epic
- Intake documentation
- Effective multitasking
Timeline
Supervisor
The Charlotte Assisted Living
01.2019 - Current
Medical Assistant
Atrium Health
08.2017 - Current
Some College (No Degree) - Medical Assistant Diploma
Southeastern Institute